At a Glance
- Tasks: Manage customer accounts, collect debts, and provide top-notch service.
- Company: Join a dynamic Cruise Finance team in a supportive office environment.
- Benefits: Fixed-term contract with competitive pay and a friendly work culture.
- Other info: Great opportunity for career growth in a vibrant industry.
- Why this job: Be the key contact for customers and make a real difference in finance.
- Qualifications: Strong communication skills and a knack for managing accounts.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a Credit Controller to join our office-based Cruise Finance team.
Contract Details
- Contract type: Fixed Term
- Hours: 40 hours per week Monday-Friday 8am-5pm
Function
Effectively manage and control debts. Responsible for collecting invoices and ensure that credit given to customers is monitored whilst providing excellent customer service.
Lines of Communication
- Upwards - Finance Team Lead
- Laterally - Cruise division, Finance team
What You Will Be Doing
- Act as a main point of contact for customer account queries
- Reconciliation, managing customer portals and integration (EDI)
- Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits, considering previous history, credit agency and trade references and other relevant sources of information
- Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure (bad debts)
- Resolve invoice and payment queries promptly and efficiently
- Produce and distribute customer statements of account
- Produce and distribute customer overdue/reminder letters
- Produce and circulate weekly and ad hoc on stop, credit hold status and other reports
- Proactive management of new accounts and high value invoices
- Build effective relationships with customers and internal contacts
- Prepare month end consolidated invoices
- Escalate significant issues/concerns as necessary
If this opportunity interests you, we would love to hear from you.
Credit Controller in Poole employer: TOWER SUPPLIES
Join our dynamic Cruise Finance team as a Credit Controller, where you will thrive in a supportive and collaborative work environment. We prioritise employee growth with ongoing training opportunities and a strong focus on work-life balance, ensuring that our team members feel valued and empowered. Located in a vibrant area, we offer a unique chance to be part of an exciting industry while enjoying the benefits of a fixed-term contract with competitive hours.
