Credit Controller

We're looking for a Credit Controller to join our office-based Cruise Finance team.

• Contract type: Permanent
• Hours: 40 hours per week
• Monday-Friday 8am-5pm

Function:

Effectively manage and control debts. Responsible for collecting invoices and ensure that credit given to customers is monitored whilst providing excellent customer service.

Lines of Communication:

• Upwards - Finance Team Lead
• Laterally - Cruise division, Finance team (Original)

What you will be doing

• Act as a main point of contact for customer account queries
• Reconciliation, managing customer portals and integration (EDI)
• Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits, considering previous history, credit agency and trade references and other relevant sources of information
• Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whist minimising risk exposure (bad debts)
• Resolve invoice and payment queries promptly and efficiently
• Produce and distribute customer statements of account.
• Produce and distribute customer overdue/reminder letters
• Produce and circulate weekly and ad hoc on stop, credit hold status and other reports.
• Proactive management of new accounts and high value invoices
• Build effective relationships with customers and internal contacts.
• Prepare month end consolidated invoices.
• Escalate significant issues/concerns as necessary

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