At a Glance
- Tasks: Coordinate care services and manage schedules to ensure effective delivery.
- Company: Trusted NHS care provider focused on high-quality domiciliary care.
- Benefits: Competitive salary, ongoing training, and career progression opportunities.
- Other info: Join a growing team dedicated to promoting dignity and wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in care coordination and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
The Medical arm of the Tower Street Recruitment Group of companies is working closely with a client who is looking for Care Coordinators to join their busy domiciliary care agency.
Our client is a trusted NHS care provider specialising in high-quality domiciliary care, committed to supporting individuals to live independently in their own homes, delivering person-centred care that promotes dignity, respect, and wellbeing. They work closely with the NHS, local authorities, and healthcare professionals to ensure continuity of care and excellent outcomes for their service users.
Role Overview
They are seeking a compassionate, organised, and proactive Care Coordinator to join the growing team. The Care Coordinator plays a vital role in ensuring the smooth delivery of care services by coordinating care packages, managing care rotas, and acting as a key point of contact for service users, carers, families, and healthcare professionals. This role is ideal for someone with strong administrative skills, excellent communication abilities, and a genuine passion for delivering outstanding domiciliary care.
Key Responsibilities
- Care Coordination & Scheduling
- Coordinate and manage care rotas to ensure safe, consistent, and effective care delivery.
- Allocate care workers appropriately based on skills, availability, and service user needs.
- Respond to changes, absences, and emergencies, ensuring continuity of care at all times.
- Service User & Stakeholder Liaison
- Act as a first point of contact for service users, families, care workers, and professionals.
- Communicate effectively with NHS teams, local authorities, and other external partners.
- Support onboarding of new service users, including care package setup and reviews.
- Care Quality & Compliance
- Ensure care delivery aligns with care plans, risk assessments, and CQC standards.
- Support audits, spot checks, and quality assurance processes.
- Escalate safeguarding concerns in line with company and NHS policies.
- Administrative & Operational Support
- Maintain accurate care records, rota systems, and documentation.
- Support the Registered Manager with reporting, compliance, and operational tasks.
- Assist with recruitment coordination, induction, and ongoing staff support.
Skills & Experience
- Essential
- Previous experience in domiciliary care or a care coordination role.
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills.
- Good IT skills, including care management systems and Microsoft Office.
- A caring, empathetic approach with the ability to work under pressure.
- Desirable
- NVQ Level 3 in Health & Social Care (or willingness to work towards).
- Experience working with NHS-commissioned care packages.
- Knowledge of CQC regulations and domiciliary care standards.
Salary and Reward
- Competitive salary and benefits.
- Supportive, values-driven working environment.
- Ongoing training and professional development.
- Opportunity to make a genuine difference to people's lives.
- Career progression within a growing care organisation.
How to Apply
If you are passionate about delivering high-quality home care and want to play a key role in supporting NHS-linked domiciliary services, we would love to hear from you. Please submit your CV and a short covering statement outlining your suitability for the role.
Care Coordinator in London employer: Tower Street Recruitment Solutions Limited
Join a dedicated team at a trusted NHS care provider in Dagenham/Barking, where your role as a Care Coordinator will be pivotal in delivering high-quality domiciliary care. Enjoy a supportive, values-driven work culture that prioritises employee growth through ongoing training and career progression opportunities, all while making a meaningful impact on the lives of service users and their families.
Contact Details:
Tower Street Recruitment Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering high-quality domiciliary care. Show them you're not just another candidate, but someone who genuinely cares!
✨Tip Number 3
Practice your communication skills! As a Care Coordinator, you'll need to liaise with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and ensure you can articulate your thoughts clearly during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that CV polished and hit 'apply'!
We think you need these skills to ace Care Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in domiciliary care or care coordination. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Covering Statement:Your covering statement is your chance to shine! Use it to explain why you’re passionate about delivering high-quality care and how you can contribute to our team. Keep it concise but impactful!
Show Off Your Communication Skills:Since this role involves liaising with service users, families, and healthcare professionals, make sure your written application reflects your excellent communication abilities. Clear and professional language goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Tower Street Recruitment Solutions Limited
✨Know Your Care Coordination Basics
Before the interview, brush up on your knowledge of care coordination and domiciliary care. Understand the key responsibilities of a Care Coordinator, such as managing care rotas and liaising with service users and healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Care Coordinator, excellent communication is crucial. Prepare examples from your past experiences where you've effectively communicated with service users, families, or healthcare teams. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Your Organisational Skills
Being organised is key in this role. Think of specific instances where you've successfully managed multiple tasks or schedules. Highlight how you prioritised tasks to ensure smooth operations, as this will resonate well with the interviewers looking for someone proactive and efficient.
✨Emphasise Your Passion for Care
Let your passion for delivering high-quality care shine through. Share personal stories or motivations that drive you to work in domiciliary care. This will not only make you memorable but also align with the company's values of dignity, respect, and wellbeing.
