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For Companies At a Glance
- Tasks: Manage and oversee Delegated Underwriting Authority portfolio while ensuring compliance.
- Company: Dynamic insurance group with a collaborative and supportive culture.
- Benefits: Hybrid working, professional development, and exposure to various operational functions.
- Other info: Join a specialist team in a respected company with lovely City offices.
- Why this job: Deepen your expertise in the Lloyd’s market and make a real impact.
- Qualifications: Experience with Lloyd’s Coverholders and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re working with a dynamic and growing insurance group to hire a DUA Analyst to support the oversight and development of their Delegated Underwriting Authority portfolio across multiple trading platforms. This is a fantastic opportunity for someone with experience in the Lloyd’s market who’s looking to deepen their expertise in delegated authority and work closely with underwriting, compliance, and claims teams.
The Role
You’ll play a key role in the management, monitoring, and ongoing governance of the DUA portfolio, ensuring compliance with regulatory requirements and supporting the full lifecycle of Coverholder relationships.
Key Responsibilities
- Support the onboarding of new Coverholders, including due diligence and Lloyd’s sponsorship submissions
- Maintain ongoing and renewal due diligence across binders, lineslips, and consortia
- Assist with Coverholder applications, class of business updates, and regional/branch extensions
- Act as a point of contact for delegated authority queries, including mid-term changes
- Contribute to the lifecycle management of the delegated authority book
- Review Binding Authority agreements and liaise with brokers where required
- Support the coordination and follow-up of Coverholder audits and audit recommendations
- Maintain accurate records within delegated authority systems (e.g. Intarga)
- Monitor team inboxes and ensure timely communication across stakeholders
- Collaborate with Underwriting, Claims, Compliance, Finance, and Operations teams
- Assist with regular and ad hoc reporting
About You
- Experience working with Lloyd’s Coverholders and delegated authority processes
- Strong understanding of Lloyd’s DA systems (e.g. Atlas, DCOM, DAM, Wordings Repository, Crystal Plus)
- Highly organised with excellent attention to detail
- Able to manage multiple priorities and meet deadlines
- Confident communicator with the ability to engage stakeholders at all levels
- Proactive, self-sufficient, and collaborative in approach
Why Apply?
- Join a collaborative, specialist team within a respected insurance group
- Gain exposure across underwriting, compliance, and operational functions
- Opportunity to develop deep expertise in delegated authority within the Lloyd’s market
- Hybrid working and a supportive, professional environment
If you are interested in this interesting and varied role, and carry the necessary experience to join this fantastic company based in lovely offices in the City, please get in contact.
Regulatory Complaints Analyst in London employer: Tower Street Insurance Recruitment Limited
Contact Detail:
Tower Street Insurance Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory Complaints Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Lloyd’s market and let them know you’re on the hunt for a Regulatory Complaints Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of delegated authority processes and Lloyd’s systems. We recommend creating a cheat sheet of key terms and concepts to help you articulate your expertise confidently during those crucial conversations.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your career goals. Use our website to find roles that excite you, and tailor your approach to each company’s culture and values. It’ll show you’re genuinely interested!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your fit for the role and keep you top of mind.
We think you need these skills to ace Regulatory Complaints Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regulatory Complaints Analyst role. Highlight your experience with Lloyd’s Coverholders and delegated authority processes, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about the role and how your skills align with our needs. Don’t forget to mention your experience in compliance and your ability to engage stakeholders!
Showcase Your Attention to Detail: Since this role requires excellent attention to detail, make sure your application is free from typos and errors. A polished application reflects your organisational skills and professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Tower Street Insurance Recruitment Limited
✨Know Your Lloyd's Market Inside Out
Make sure you brush up on your knowledge of the Lloyd’s market and delegated authority processes. Familiarise yourself with key terms and systems like Atlas and DCOM, as this will show your interviewer that you're not just interested in the role but also understand the industry.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to Coverholder onboarding or compliance issues. Think of examples from your past experience where you successfully managed similar tasks, and be ready to discuss them in detail.
✨Showcase Your Organisational Skills
Since the role requires managing multiple priorities, be prepared to talk about how you stay organised. Bring examples of tools or methods you use to keep track of tasks and deadlines, and how you ensure timely communication across stakeholders.
✨Engage with Confidence
As a confident communicator, practice articulating your thoughts clearly. During the interview, engage with your interviewer by asking insightful questions about the team dynamics and how they collaborate across departments. This shows your proactive approach and interest in the company culture.