At a Glance
- Tasks: Lead and manage the administration and reception teams to ensure smooth operations.
- Company: Join Tower House Surgery, a dynamic practice serving 14,500 patients.
- Benefits: Full-time role with opportunities for training and professional development.
- Other info: Collaborative environment with a supportive team and excellent career growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in primary care supervision and strong communication skills required.
The predicted salary is between 37035 - 45265 £ per year.
The main duties of this role is to
- Primarily line manage the administration and reception teams within the practice
- To be suitably proficient with IT systems and software applications in a clinical setting
- Ensure all administration duties and record keeping is completed to the highest standard
- Audit our processes and run searches
- Support training for all administration staff
- Data protection accordance with GDPR
- Support and mentor the team
- Work collaboratively with the wider practice team to meet the needs of our diverse range of patients
- Support the delivery of required policy and procedures
- Support the Operations and Business managers where needed.
Are you an experienced Primary Care Supervisor? Do you have excellent service, leadership and communication skills? This could be the role for you.
Tower House Surgery is seeking an experienced Office Supervisor.
This is an exciting opportunity where no two days are the same.
This role is to manage the practices Administration and Reception Teams, ensuring the practice runs smoothly and data is accurately entered and reported.
You must have excellent organisational and workload planning skills and communication skills.
Great time management skills and an ability to manage change and train others.
This is a full time position of 37.5 hours worked over five days Monday-Friday.
Tower House Surgery is a one site surgery and looks after approximately 14500 patients in and around the Ryde area.
The team comprises of 7 GP partners and 3 salaried GPs, 6 advanced practitioners, 7 practice nurses, 4 phlebotomists and 4 HCAs.
We also have two managers and a team of 40 staff.
Along with our own staff we work closely with our local Social Prescribers, Care Co-ordinators, Physiotherapists and Health and Wellbeing Coaches.
We are an established training practice for both F2s and GP Registrars and support a number of our staff to study for formal qualifications.
QOF achievement is consistently good and patient surveys have been extremely positive.
Tower House is currently the lead practice in the NE PCN which it belongs to along with 5 other local surgeries.
These surgeries work together on a number of projects to deliver healthcare services to the NE of the Isle of Wight.
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Office Supervisor in Ryde employer: TOWER HOUSE SURGERY
Tower House Surgery is an exceptional employer, offering a dynamic work environment where no two days are the same. With a strong focus on employee development, we provide opportunities for training and formal qualifications, fostering a collaborative culture that prioritises patient care and teamwork. Located in the beautiful Ryde area, our practice not only serves a diverse patient base but also encourages a supportive atmosphere among our dedicated staff, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Office Supervisor in Ryde
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like TOWER HOUSE SURGERY.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at TOWER HOUSE SURGERY.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like TOWER HOUSE SURGERY, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Office Supervisor in Ryde
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at TOWER HOUSE SURGERY.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at TOWER HOUSE SURGERY.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to TOWER HOUSE SURGERY. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at TOWER HOUSE SURGERY. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at TOWER HOUSE SURGERY
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research TOWER HOUSE SURGERY’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
