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- Tasks: Lead audio-visual setups for live events and ensure top-notch client satisfaction.
- Company: Dynamic events company focused on delivering exceptional audio experiences.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth in the events industry.
- Why this job: Join a creative team and make live events unforgettable with your technical skills.
- Qualifications: Experience in audio-visual systems and a passion for customer service.
- Other info: Fast-paced environment with chances to lead and mentor fellow technicians.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Lead (Audio) is responsible for the setup, operation, and oversight of small- to large-scale audio‑visual systems within a live event environment. Operating at an intermediate technical level, the role ensures systems are delivered to a high standard while maintaining exceptional client satisfaction. The position reports to a Technical Supervisor, Technical Manager, Technical Events Manager, or Senior Project Manager, depending on function and region.
Key Job Responsibilities
- Equipment Operation
- FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
- Building RF systems (Sennheiser, Shure)
- Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, LAcoustics)
- Setting up comms systems (RTS, Tecpro, GreenGo)
- Setting up line systems and mics for live acts
- Operating monitors for live acts
- Leading teams on builds, shows and derigs
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Deliver World Class Service – Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Value People – Be a leader, mentor and coach for other Technicians on Delivering World Class Service philosophy.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
- See the Bigger Picture – Anticipates equipment challenges and changes in a timely and professional manner.
- Do the Right Thing – Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- Drive Results – Increases revenue by utilising floor up‑selling techniques.
- Work with clients to finalise invoices.
- As needed, work within systems and applications.
Job Qualifications
- High school diploma or GCSE equivalent
- Technical Level 3 Certification is required.
- 2-3+ years of customer service or hospitality experience is preferred.
- 2-3+ years of audio visual experience is required.
Competencies
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Decision Quality
- Tech Savvy
- Communicates Effectively
- Drives Results
- Instils Trust
Technical Lead - Audio in London employer: Tower Health
Contact Detail:
Tower Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead - Audio in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. The more people you know, the better your chances of landing that Technical Lead role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and experiences with audio-visual systems. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to audio-visual setups and customer service. Be ready to share specific examples of how you've solved problems in the past.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes the process smoother for everyone involved.
We think you need these skills to ace Technical Lead - Audio in London
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience with audio-visual systems in your application. We want to see your familiarity with mixing consoles and PA systems, so don’t hold back on those details!
Customer Service is Key: Since this role involves a lot of client interaction, share examples of how you've delivered exceptional service in the past. We love candidates who can communicate effectively and build positive relationships!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without any fluff. Less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Let’s get started!
How to prepare for a job interview at Tower Health
✨Know Your Gear
Make sure you’re familiar with the specific audio equipment mentioned in the job description, like Yamaha and DiGiCo mixing consoles. Brush up on your knowledge of RF systems and PA setups, as being able to discuss these confidently will show your technical prowess.
✨Showcase Your Customer Service Skills
Since this role emphasises delivering world-class service, prepare examples of how you've exceeded client expectations in past roles. Think about times when you’ve had to troubleshoot issues on the spot and how you maintained a positive relationship with clients.
✨Demonstrate Leadership Qualities
As a Technical Lead, you’ll be expected to lead teams. Be ready to share experiences where you’ve mentored or coached others, especially in high-pressure situations. Highlight your ability to communicate effectively and foster teamwork.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety regulations relevant to live events. Be prepared to discuss how you ensure compliance and safety during setups and operations, as this is crucial for the role and shows your commitment to doing the right thing.
