At a Glance
- Tasks: Supervise waste and recycling collections, ensuring safety and efficiency.
- Company: Join Tower Hamlets' Waste Services team with a focus on community impact.
- Benefits: Competitive salary, generous leave, flexible working, and career development opportunities.
- Other info: Opportunity to coach teams and develop supervisory experience.
- Why this job: Make a difference in your community while advancing your career in waste management.
- Qualifications: Experience in waste management and strong communication skills required.
The predicted salary is between 39807 - 41637 £ per year.
About the Role
Tower Hamlets is on the lookout for motivated Waste Operations Supervisors to join the Waste Services team to supervise, directly monitor and observe waste and recycling collections and street, markets and parks’ cleansing operations. The successful postholders will ensure that the service is conducted safely, efficiently and effectively within budget, evidenced by the completion of scheduled tasks to set standards and financial reporting.
Key Responsibilities
- Check and book in staff including agency resources and allocate the required fleet vehicle and/or equipment for all scheduled operational tasks.
- Ensure that all staff convey a positive corporate image and wear appropriate uniform/PPE.
- Provide clarity around expected outcomes and standards, providing clear instructions for daily accountability for completed service tasks and schedules to the required standard.
- Ensure that standards of work and conduct are consistently maintained by identifying staff performance issues, health and safety compliance, training and development needs, conduct and sickness absence issues.
- Take appropriate early action in line with the Council’s HR policies and in consultation with Environmental Managers on performance management.
- Debrief crews and individual staff as necessary at the end of the shift and ensure that full details of work completed and non‑completed and any incidents/issues are captured on the relevant records.
- Develop and maintain positive relationships with colleagues, stakeholders and communities to ensure the council and the directorate strategic priorities are effectively implemented.
About You
You will bring or hold:
- A valid full driving licence (Category C1).
- Several years’ experience of working in a waste management operational environment.
- Excellent communication, relationship management, and problem‑solving abilities.
- Experience in using information technology software and equipment to meet work demands of waste operations’ supervision and monitoring.
We encourage applications from operatives who are keen to advance their careers in waste management. This is an excellent opportunity to develop supervisory experience, demonstrate ambition in delivering high standards, and promote excellence within the service. The role also offers the chance to coach our hard‑working teams to meet our high standards.
Benefits
- Competitive salary £39,807 – 41,637.
- Local Government Pension Scheme membership.
- Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.
- Flexible and agile working to support work‑life balance.
- Staff money‑saving schemes (e.g., rent deposit loans, season ticket loans).
- Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.
One of the positions will be dedicated to the night service and all successful candidates will be required to periodically work across different shifts to cover for colleagues.
Waste Operations Supervisor employer: Tower Hamlets Homes Ltd
Tower Hamlets is an exceptional employer, offering Waste Operations Supervisors a chance to thrive in a supportive and dynamic work environment. With competitive salaries, generous annual leave, and a commitment to employee development through our Learning Academy, we prioritise your growth while ensuring a healthy work-life balance. Join us in making a positive impact on the community while enjoying the benefits of flexible working arrangements and a strong team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Waste Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the waste management sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their waste management strategies and be ready to discuss how your experience aligns with their goals. Show them you're not just looking for any job, but that you're genuinely interested in making a difference in their team.
✨Tip Number 3
Practice your communication skills! As a Waste Operations Supervisor, you'll need to convey clear instructions and maintain relationships. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our Waste Services team and ready to take on the challenge of supervising operations effectively.
We think you need these skills to ace Waste Operations Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Waste Operations Supervisor role. Highlight your relevant experience in waste management and any supervisory roles you've held. We want to see how you can bring your skills to our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with staff and stakeholders, it's crucial to demonstrate your excellent communication abilities. Use examples from your past experiences where you've effectively managed relationships or resolved issues.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out. Avoid jargon unless it's relevant to the waste management field.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our Waste Services team!
How to prepare for a job interview at Tower Hamlets Homes Ltd
✨Know Your Waste Operations
Make sure you brush up on your knowledge of waste management operations. Understand the key responsibilities of a Waste Operations Supervisor, like monitoring collections and ensuring safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight how you’ve dealt with performance issues or trained staff, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
Since excellent communication is key, practice articulating your thoughts clearly. Be ready to discuss how you would maintain positive relationships with colleagues and stakeholders. Think of specific instances where your communication skills made a difference in your previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. For instance, how would you handle a situation where a crew fails to meet the expected standards? Prepare to demonstrate your critical thinking and decision-making skills, as these are vital for the role.
