Tribunal and Mediation Officer

Tribunal and Mediation Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead on Tribunal and Mediation processes for children with special educational needs.
  • Company: Join a dedicated team focused on improving outcomes for children and young people.
  • Benefits: Permanent position with a 35-hour work week and opportunities for professional growth.
  • Other info: Collaborative environment with a commitment to co-production with families and professionals.
  • Why this job: Make a real difference in the lives of children with SEND through effective case management.
  • Qualifications: Knowledge of SEN and strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

About The Role

Contract: Permanent

Hours of work: 35 hours per week

The SEN team is responsible for carrying out Education Health & Care (EHC) needs assessments, issuing and maintaining EHC plans and coordinating the educational placement of children and young people with SEND. This newly restructured team is dedicated to moving forward with continuous improvement and working towards robust and positive outcomes for our children and young people.

We are seeking a highly motivated, reflective individual for this Tribunal and Mediation post. The successful applicant will act as lead Officer for aspects of Tribunals and Mediations. This post requires key leadership in case management of SEN appeals to ensure that the Council discharges its responsibilities effectively in relation to statutory appeals to the Special Educational Needs and Disability Tribunal (SENDIST).

The individual will need a sound working knowledge of SEN. A commitment to co‑productive working with parents, carers, children, and professionals is essential for this role.

If you would like further information about the role, please contact: Emma Kinrade (emma.kinrade@towerhamlets.gov.uk)

Tribunal and Mediation Officer employer: Tower Hamlets Homes Ltd

As a Tribunal and Mediation Officer within our newly restructured SEN team, you will be part of a dedicated group focused on achieving positive outcomes for children and young people with special educational needs. We pride ourselves on fostering a collaborative work culture that values continuous improvement, offering ample opportunities for professional growth and development in a supportive environment. Located in Tower Hamlets, we provide a meaningful and rewarding career path where your contributions directly impact the lives of families in our community.

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Contact Details:

Tower Hamlets Homes Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tribunal and Mediation Officer

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Tower Hamlets Homes Ltd.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Tower Hamlets Homes Ltd!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Tower Hamlets Homes Ltd, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Tower Hamlets Homes Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Tribunal and Mediation Officer

Leadership Skills
Case Management
Knowledge of Special Educational Needs (SEN)
Understanding of Education Health & Care (EHC) needs assessments
Experience with Tribunals and Mediations
Commitment to Co-productive Working
Communication Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Tower Hamlets Homes Ltd:Before hitting send, make sure to tailor your application specifically to Tower Hamlets Homes Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Tower Hamlets Homes Ltd

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.