At a Glance
- Tasks: Lead a transformative programme to prevent homelessness and improve housing services.
- Company: Tower Hamlets Council, a vibrant and diverse borough in London.
- Benefits: Competitive salary, generous leave, flexible working, and pension scheme.
- Other info: Join a supportive team in a modern workplace focused on equality and inclusion.
- Why this job: Make a real impact on residents' lives while tackling complex challenges.
- Qualifications: Experience in managing transformation programmes, preferably in local government.
The predicted salary is between 73266 - 78090 £ per year.
We are recruiting for a Transformation Portfolio Manager, to lead the Housing Options and Homelessness Division (HOH) transformation programme. Fixed Term Contract for 22 months.
Tower Hamlets is a diverse and vibrant borough in the heart of London. Tower Hamlets Council has big ambitions to improve the lives of the 332,000 residents that call our borough home. The Housing Options and Homelessness Division (HOH) aims to prevent homelessness and rough sleeping and secure suitable homes for residents with housing needs. We are responsible for homelessness prevention, rough sleeping, temporary accommodation (TA), housing options and advice, the housing register for social homes and a range of related support services. Last year, we supported nearly 2,500 residents who applied as homeless and currently house over 3,000 homeless households in temporary accommodation. But demand for our homelessness service and social housing register is rising, driving increasing pressure on the council’s finances. Without urgent change, these pressures will lead to significant risk to the council’s financial sustainability.
Tower Hamlets has embarked on an ambitious transformation programme for the Housing Option and Homelessness (HOH) division and we’re looking for people to help make this change happen. This transformation programme is moving the service from managing crisis to preventing homelessness, which will include redesigning how we work so residents get the right help when they need it. We are building a prevention focused, data driven and trauma informed service to improve outcomes for residents and build a more joined‑up and rewarding working environment. We have just finished Phase 1 of the programme and are looking to expand the team for Phase 2 of the programme. Alongside a restructure we are redesigning services, improving the resident experience, strengthening the leadership and culture, using insights and data intelligence to support better monitoring and decision making and embedding new ways of working across the service.
This is an exciting opportunity to lead a high-profile transformation programme that can have a real impact on the lives of Tower Hamlets residents. As Transformation Portfolio Manager you will have responsibility for the full transformation programme and all workstreams and projects. This is a large, complex programme and you will lead it, providing strategic oversight and ensuring the programme remains focused on delivering the mission and vision of the transformation. You will take ownership for ensuring programme activities are delivered, the programme is kept on track and senior leaders across the council are kept up to date on progress and changes. This includes working with colleagues in transformation, finance and other stakeholders to ensure the programme benefits are delivered.
We are looking for someone with a track record of delivering complex transformation programmes, preferably in a local government context. You will have outstanding programme management capabilities and will be excellent at building relationships at all levels of the organisation. You’ll be confident to support the different workstream leads and provide supportive challenge as required – from service design to data and insights – you bring a broad range of experience and knowledge. Experience of Housing Options and Homelessness would be a real plus. This role is hybrid, with an expectation that you will be in our Whitechapel office three days a week.
Our Benefits:
- Competitive salary £73,266 - £78,090
- Local Government Pension Scheme membership
- Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas
- Flexible and agile working to support work‑life balance
- Staff money‑saving schemes (e.g., rent deposit loans, season ticket loans).
Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.
Our award‑winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.
As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.
At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
Transformation Portfolio Manager employer: Tower Hamlets Homes Ltd
Tower Hamlets Council is an exceptional employer, offering a unique opportunity to lead transformative initiatives that directly improve the lives of residents in one of London's most dynamic boroughs. With a strong commitment to equality, diversity, and inclusion, employees benefit from a supportive work culture, generous annual leave, and flexible working arrangements, all within a modern and collaborative environment at our award-winning Town Hall in Whitechapel. Join us to make a meaningful impact while enjoying professional growth and development in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Transformation Portfolio Manager
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Tower Hamlets Homes Ltd, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Tower Hamlets Homes Ltd and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Transformation Portfolio Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Tower Hamlets Homes Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Tower Hamlets Homes Ltd
✨Get to Know Public Sector Values
Before your interview with Tower Hamlets Homes Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Tower Hamlets Homes Ltd.
