At a Glance
- Tasks: Analyse data and redesign processes to improve outcomes for children with Special Educational Needs.
- Company: Join Tower Hamlets, a dynamic and diverse borough in the heart of London.
- Benefits: Flexible workplace, commitment to equality, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on community and inclusion.
- Why this job: Make a real impact on children's lives through innovative SEND transformation.
- Qualifications: Strong analytical skills and experience in business analysis and service redesign.
The predicted salary is between 36900 - 45100 £ per year.
About The Role
Are you passionate about using data, insight and analysis to improve outcomes for children and young people with Special Educational Needs and Disabilities (SEND)?
Tower Hamlets is seeking a talented and motivated Transformation Business Analyst to support the delivery of our ambitious SEND Reform Programme.
This is an exciting opportunity to help shape a more inclusive, sustainable and needs‑led SEND system by providing the analysis, evidence and insight needed to drive transformational change across education, health and social care.
Working as part of the SEND Transformation Team, you will analyse complex data, map and redesign processes, develop business cases, support service reviews and help design future operating models.
You will work closely with schools, health partners, families, commissioners and senior leaders to identify opportunities for improvement and ensure decisions are informed by robust evidence and a clear understanding of need.
About you
We are looking for someone with strong analytical and problem‑solving skills, experience of business analysis and service redesign, and the ability to communicate complex information clearly to a wide range of stakeholders.
You will be passionate about using data and insight to influence change and improve outcomes for children and families.
This is a unique opportunity to play a central role in one of the most significant transformation programmes in Tower Hamlets, helping to shape innovative approaches such as the Experts at Hand model and supporting the delivery of lasting improvements for children and young people with SEND.
- Key Requirements
- Experience applying business analysis techniques to support service redesign, transformation and improvement programmes.
- Strong analytical skills, including process mapping, operating model design, financial modelling and business case development.
- Experience gathering, interpreting and presenting complex information to support decision-making.
- Ability to engage and influence stakeholders at all levels, facilitating workshops and building effective relationships.
- Experience identifying innovative and practical solutions that improve services and deliver value for money.
- Excellent written and verbal communication skills, with the ability to present complex issues clearly and persuasively.
- Strong organisational skills and the ability to deliver work to agreed timescales, budgets and outcomes.
- Proficiency in Microsoft Office, including Excel, Power Point and Visio.
- About Tower Hamlets
Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side.
From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK.
We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives.
Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.
Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station.
It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.
As an employer, we put equality, diversity, and inclusion at the heart of everything we do.
Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging.
Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.
At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places.
If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
#J-18808-Ljbffr
SEND Transformation Business Analyst employer: Tower Hamlets Homes Ltd
At Tower Hamlets Council, we pride ourselves on being an exceptional employer that values equality, diversity, and inclusion. As an HGV Driver in our Commercial Waste team, you'll enjoy a competitive salary, generous annual leave, and opportunities for professional growth through our Learning Academy, all while making a tangible impact on the local community and environment. Our modern workplace fosters collaboration and innovation, ensuring you feel supported and valued as part of a dynamic and ambitious borough.
