SEND Commissioning Officer

Are you passionate about improving outcomes for children and young people with Special Educational Needs and Disabilities (SEND)? Tower Hamlets is seeking a motivated and analytical Commissioning Officer to support the delivery of our ambitious SEND Reform Programme. This is an exciting opportunity to contribute to the commissioning, monitoring and improvement of services that help children and young people receive the right support at the right time, while strengthening inclusion and improving outcomes across education, health and social care.

Working within our integrated commissioning team, you will support contract management, performance monitoring, data analysis and service improvement activity. You will work closely with providers, schools, health partners, families and young people to ensure services are delivering high-quality support, achieving agreed outcomes and providing value for money.

We are looking for someone with strong analytical, organisational and relationship-building skills, experience of performance monitoring or contract management, and a commitment to improving services for children and families. You will be confident working with data, engaging stakeholders and contributing to system-wide improvement initiatives. This is a fantastic opportunity to develop your commissioning career while playing a key role in shaping innovative SEND services and supporting the delivery of one of the most significant transformation programmes in Tower Hamlets.

Key Requirements

• Experience in commissioning, contract management, or service improvement.
• Strong analytical skills with the ability to use data and performance information to drive outcomes.
• Experience managing provider performance and building effective stakeholder relationships.
• Excellent communication skills, with the ability to produce clear reports and present complex information.
• Good understanding of quality assurance, performance management, and compliance.
• Organised, proactive, and able to manage competing priorities effectively.
• Degree-level qualification or equivalent experience.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives.

Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive. At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.