At a Glance
- Tasks: Lead transformative change and innovation for Tower Hamlets, shaping impactful programmes.
- Company: Join the dynamic Tower Hamlets Council, a vibrant and diverse community in London.
- Benefits: Enjoy a competitive salary, generous leave, flexible working, and career development opportunities.
- Other info: Be part of a supportive culture that values diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven strategic leadership and public sector expertise required.
The predicted salary is between 70000 - 90000 £ per year.
The London Borough of Tower Hamlets is already a transformational place to work, and we're looking for great people to lead and enable Transformation here. We need you to be at the leading edge of change and improvement, taking a systems thinking approach to Transformation, and are looking for values-driven, leading-edge people to inform, design and deliver high impact programmes across Tower Hamlets services.
These roles will have significant influence, determining priorities and informing decisions that will change lives in the most exciting, diverse and future-focused local authorities and communities in the UK. While you'll need superb professional skills this is also a great place to personally develop and thrive while you shape the future of Tower Hamlets.
As Head of Transformation you will lead the engine room for change, improvement and innovation for Tower Hamlets, transforming existing services and establishing new ones to support the communities of Tower Hamlets by implementing a comprehensive Improvement and Assurance Framework. Working with our leadership teams you will have strategic influence and impact, leading a team developing and implementing innovative programmes using consistent systems, tools, processes and reporting to understand performance and impact and execute positive change.
You will operate with transparent accountability and embed a consistent working culture across the organisation that provides assurance and delivers positive change. You'll be a role model for the change we want to see, values driven, well versed and expert in the full suite of transformation, portfolio and project management tools, (SPM, Prince II, Agile, Lean) skills and capabilities, with a good understanding of local authority culture, services, systems, processes and how to value, motivate, inspire and develop the people working here.
You'll show superb inclusive and effective leadership and management capabilities, able to design, develop and lead your service and the people in it to act as role models for transformation excellence and accelerate the pace and quality of change across Tower Hamlets.
We may also recruit a further Head of Transformation on a fixed term basis to focus on our work in transforming Adult Social Care. Please clearly indicate if you possess specialist skills and capabilities in this area as part of your application. We will also be advertising a range of programme management and project officer roles for one of our key programmes on Housing Options. The timing is tight for this – if you’re interested, reach out now.
This will be a two stage process, and we expect to hold technical interviews w/c 22 June and in person final interviews w/c 6th July.
In summary, the key attributes of a successful candidate are:
- Strategic leadership – Sets a clear transformation vision aligned to council priorities and financial sustainability.
- Public sector expertise – Understands local government services, constraints, and political dynamics.
- Outcome-driven approach – Focuses on measurable service improvement and resident outcomes.
- Change leadership – Leads large-scale organisational change with strong engagement and adoption.
- Programme delivery – Oversees complex transformation portfolios with strong governance and pace.
- Stakeholder influence – Works effectively with senior leaders, members, and partners to drive change.
- Financial & commercial acumen – Links transformation to savings, efficiency, and value for money.
- Digital & innovation mindset – Champions digital, data, and new ways of working.
- People & culture leadership – Builds capability and fosters a culture open to change and continuous improvement.
Our Benefits include competitive salary starting at £84,000 plus allowances (if applicable), Local Government Pension Scheme membership, generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas, flexible and agile working to support work–life balance, staff money‑saving schemes (e.g., rent deposit loans, season ticket loans), and learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.
Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.
Our award‑winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.
As an employer, we put equality, diversity and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.
At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
Head of Transformation in London employer: Tower Hamlets Homes Ltd
The London Borough of Tower Hamlets is an exceptional employer, offering a dynamic and inclusive work environment where you can lead transformative change that directly impacts the community. With competitive salaries, generous leave, and robust professional development opportunities through our Learning Academy, we empower our employees to thrive while fostering a culture of collaboration and innovation in our state-of-the-art Town Hall. Join us in shaping the future of one of London's most vibrant boroughs, where your contributions will be valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Transformation in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Tower Hamlets Homes Ltd, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Tower Hamlets Homes Ltd and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Head of Transformation in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Tower Hamlets Homes Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Tower Hamlets Homes Ltd
✨Get to Know Public Sector Values
Before your interview with Tower Hamlets Homes Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Tower Hamlets Homes Ltd.
