At a Glance
- Tasks: Lead the Council’s Parking Service to enhance mobility and parking experiences for residents and visitors.
- Company: Tower Hamlets, a vibrant and rapidly growing borough in London.
- Benefits: Generous annual leave, Local Government Pension Scheme, and flexible working options.
- Other info: Join a diverse team committed to equality and community improvement.
- Why this job: Make a real impact on urban mobility in one of London's busiest areas.
- Qualifications: Significant experience in parking policy and leadership in complex environments.
The predicted salary is between 45091 - 45091 £ per year.
Tower Hamlets is one of the fastest‑growing and most densely populated local authorities in the UK. More people than ever choose to live, work, visit and invest in our borough, and that growth places our services at the very heart of everyday life.
With over 320,000 residents, millions of visitors each year, and one of London’s most intense urban environments contained within a small geographic footprint, the way we manage parking and mobility services has a direct impact on improving the experiences of residents. Our borough includes global centres of business such as Canary Wharf and borders the City of London, Queen Elizabeth Olympic Park and the River Thames, making the management of parking provision, parking enforcement and mobility services crucial to the Council’s management of the public realm.
As Head of Parking and Mobility Services, you will provide strategic operational leadership of the Council’s Parking Service ensuring the delivery of a safe, efficient, customer-focused and financially sustainable parking service to support the Council’s corporate priorities, transport strategy, environmental objectives and pace shaping ambitions.
This is a pivotal role where you will work with key stakeholders and partners to shape parking policy and practice, drive improvements across parking infrastructure and operations, and enhance the experience of residents, businesses and visitors while ensuring robust compliance with statutory responsibilities.
What we are looking for:
- Significant experience in parking policy, civil parking enforcement, moving traffic enforcement, mobility management, contracts, income generation, budgets, stakeholder management and statutory compliance.
- The ability to lead confidently and operate at pace within a complex operational environment.
- The ability to influence at senior level and build strong, trusting relationships with staff, elected members, partners and residents.
- A proven track record of executive leadership, financial and commercial management, political awareness, change management and infrastructure programme leadership.
- A relevant degree and/or professional qualification in management, or at least five years’ relevant technical experience and leadership of operational teams.
Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.
Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.
We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.
The post is based at Parking & Mobility Services, 585-593 Commercial Road, London E1 0HJ. Interviews will be held from week commencing 7th September 2026.
Our Benefits:
- Local Government Pension Scheme membership.
- Generous annual leave: 29 days, rising to 33 with 5+ years’ service.
Head of Parking and Mobility Services in London employer: Tower Hamlets Homes Ltd
Tower Hamlets Homes Ltd is an exceptional employer, offering a dynamic work environment in the heart of Greater London. With a strong focus on employee development and a commitment to social impact, we provide generous benefits and a hybrid working model that promotes work-life balance. Join us to be part of a transformative journey in housing options, where your contributions will make a meaningful difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Parking and Mobility Services in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Tower Hamlets Homes Ltd, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Tower Hamlets Homes Ltd and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Head of Parking and Mobility Services in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Tower Hamlets Homes Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Tower Hamlets Homes Ltd
✨Get to Know Public Sector Values
Before your interview with Tower Hamlets Homes Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Tower Hamlets Homes Ltd.
