Head of Data, Analytics and Insights in London

The London Borough of Tower Hamlets is already a transformational place to work, and we're looking for great people to lead and enable Transformation, Data, Intelligence and Insights here. We need you to be at the leading edge of change and improvement, taking a systems thinking approach to Transformation, Business Intelligence, data and insights, and are looking for values driven, high impact people to inform, design and deliver high impact programmes across Tower Hamlets services.

These roles will have significant influence, determining priorities and informing decisions that will change the lives of the most exciting, diverse and future focused local authorities and communities in the UK. While you'll need superb professional skills this is also a great place to develop and thrive while you shape the future of Tower Hamlets.

As Head of Data, Analytics and Insights you will provide management information, informatics and dashboarding to shape, inform and evidence a high performing Council. You’ll draw upon the best available information from external and internal sources. Using the latest approaches to benchmarking, data insights development and technology, your service will provide all aspects of Business Intelligence and beyond for the Council. You will be a key part of the engine room for change, improvement and innovation for Tower Hamlets, transforming existing services and establishing new ones to support the communities of Tower Hamlets.

Working with our leadership teams you will have strategic influence and impact, providing and coordinating the insights, systems, tools, processes and reporting to understand performance and impact and execute positive change. You’ll have a great understanding of AI, Big Data platforms, automation, Power Bi and the future of Business Intelligence. You will operate with transparent accountability and embed a consistent working culture across the organisation that provides assurance and delivers positive change.

The key attributes of a successful candidate will be:

• Strategic focus – Aligns insight with council priorities and outcomes, not just reporting.
• Public sector and Place understanding – Aware of local authority services, constraints, and political context and the wider partnerships and information platforms.
• Data governance & ethics – Ensures high standards in data quality, security, and responsible use.
• Technical & analytical expertise – Strong in BI tools, data modelling, and translating data into insight.
• Insight communication – Presents clear, actionable findings tailored to varied audiences.
• Stakeholder influence – Builds relationships and shapes decisions across services and leadership.
• Leadership & culture – Develops teams and promotes a data-driven mindset.
• Change delivery – Drives adoption of BI and supports organisational transformation.
• Pragmatic delivery – Balances ambition with practical, timely outputs in constrained environments.

You’ll be a role model for the change we want to see, values driven, well versed and expert in the full suite of data and insight tools, skills and capabilities, with a good understanding of local authority culture, services, systems, and processes and how to value, motivate, inspire and develop the people working here. You’ll show superb inclusive and effective leadership and management capabilities, able to design, develop and lead your service and the people in it to act as role models for transformation, data and insights excellence and accelerate the pace and quality of change across Tower Hamlets.

The timing is tight for this – if you’re interested, reach out now. For an informal discussion on the role contact. However, you’re also welcome to apply directly. We’d love to hear from you. This will be a two stage process, and we expect to hold technical interviews w/c 22 June and in person final interviews w/c 6th July.

Our Benefits:

• Competitive salary starting at £84,000 plus allowances (if applicable).
• Local Government Pension Scheme membership.
• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.
• Flexible and agile working to support work‑life balance.
• Staff money‑saving schemes (e.g., rent deposit loans, season ticket loans).
• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award‑winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.