Tower Hamlets Homes Ltd is seeking a Head of Housing Service Centre to lead the Housing Service Centre within the Neighbourhoods & Customer Services division. This senior role shapes strategic direction and delivers an exceptional first point of contact for housing services.
The role requires transformation experience, data-driven decision-making, and strong leadership to drive performance, customer access strategy, and continuous improvement across channels and processes.
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Head of Housing Service Centre & Customer Experience employer: Tower Hamlets Homes Ltd
At Tower Hamlets Council, we pride ourselves on being an exceptional employer that values equality, diversity, and inclusion. As an HGV Driver in our Commercial Waste team, you'll enjoy a competitive salary, generous annual leave, and opportunities for professional growth through our Learning Academy, all while making a tangible impact on the local community and environment. Our modern workplace fosters collaboration and innovation, ensuring you feel supported and valued as part of a dynamic and ambitious borough.