Tower Hamlets Council is recruiting a Triage & Client Support Officer to join WorkPath Employment & Skills Service. You will provide front-line registration, triage and customer support for residents accessing WorkPath services.
You will assess needs and connect residents to employment, training and support opportunities, while keeping accurate records in the CRM and MI systems to monitor performance. This role requires excellent customer service across face-to-face, phone and digital channels,
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Frontline Employment & Client Support Officer employer: Tower Hamlets Homes Ltd
At Tower Hamlets Council, we pride ourselves on being an exceptional employer that values equality, diversity, and inclusion. As an HGV Driver in our Commercial Waste team, you'll enjoy a competitive salary, generous annual leave, and opportunities for professional growth through our Learning Academy, all while making a tangible impact on the local community and environment. Our modern workplace fosters collaboration and innovation, ensuring you feel supported and valued as part of a dynamic and ambitious borough.