At a Glance
- Tasks: Lead impactful transformation projects in Adult Social Care to improve community outcomes.
- Company: Join Tower Hamlets Council, a vibrant and diverse borough in London.
- Benefits: Competitive salary, generous leave, flexible working, and local government pension.
- Other info: Work in a modern, collaborative hub with a focus on equality and inclusion.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Strong project management skills and experience in transformation within complex environments.
The predicted salary is between 54360 - 54360 £ per year.
We are recruiting a Service Improvement Project Officer to join our Corporate Transformation & Delivery Team. This is a Fixed Term Contract for 12 months. Tower Hamlets Council is seeking an experienced and ambitious Service Improvement Project Officer to join our Transformation Team. This is an exciting opportunity to play a key role in shaping and delivering a portfolio of high impact transformation and efficiency programmes across Adult Social Care (ASC).
Working collaboratively with Adult Social Care, the wider Corporate Transformation Team, and colleagues across a wide range of directorates and services, you will support colleagues to lead the design and delivery of complex and impactful transformation initiatives and programmes. Your work will improve outcomes for residents, enhance service quality, drive efficiencies, and support the Council's strategic priorities.
This is an opportunity for a talented project officer who is passionate about public service, thrives in complex environments, and has a proven track record of delivering sustainable change. Tower Hamlets is a diverse and vibrant borough in the heart of London. Tower Hamlets Council has big ambitions to improve the lives of the residents that call our borough home. Tower Hamlets is committed to delivering high quality services that make a real difference to our communities.
Our transformation agenda is ambitious, and you'll be joining a team at the heart of delivering change across the organisation while gaining valuable experience working in a diverse team delivering projects that will improve the lives of our residents. If you're passionate about transforming services, improving outcomes for residents, and delivering meaningful change at pace, we'd love to hear from you.
We are looking for someone who can demonstrate:
- Strong programme and project management skills, with a proven ability to successfully deliver complex projects, managing multiple priorities simultaneously.
- Experience delivering transformation, change, or improvement programmes within local government, health and social care, or a similarly complex environment.
- Experience in working on saving and efficiency projects, especially around Adult Social Care.
- Strong collaborative skills - you will be great at building relationships at all levels of the organisation and be able to bring people on board with key areas of your work.
- A clear and concise communicator.
- The ability to work effectively in a diverse community.
- A proactive, self-motivated approach.
This role operates on a hybrid basis and includes a mandatory office 'anchor day'. You will also be required to attend the office whenever service needs dictate.
Our Benefits:
- Competitive salary starting at £54,360.
- Local Government Pension Scheme membership.
- Generous annual leave: 29 days, plus bank holidays and 3 additional days at Christmas.
- Flexible and agile working to support work life balance.
- Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives.
Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.
As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.
At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
Adult Social Care: Service Improvement Project Officer employer: Tower Hamlets Homes Ltd
At Tower Hamlets Council, we pride ourselves on being an exceptional employer that values equality, diversity, and inclusion. As an HGV Driver in our Commercial Waste team, you'll enjoy a competitive salary, generous annual leave, and opportunities for professional growth through our Learning Academy, all while making a tangible impact on the local community and environment. Our modern workplace fosters collaboration and innovation, ensuring you feel supported and valued as part of a dynamic and ambitious borough.
StudySmarter Expert Advice🤫
We think this is how you could land Adult Social Care: Service Improvement Project Officer
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Tower Hamlets Homes Ltd, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Adult Social Care: Service Improvement Project Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Tower Hamlets Homes Ltd. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Tower Hamlets Homes Ltd. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Tower Hamlets Homes Ltd
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Tower Hamlets Homes Ltd.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Adult Social Care: Service Improvement Project Officer role at Tower Hamlets Homes Ltd, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Tower Hamlets Homes Ltd that you can think critically and act effectively under pressure.
