Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of housing professionals to deliver exceptional service and support.
- Company: Join Tower Hamlets Council, dedicated to fostering a thriving community for all residents.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on residents' lives while working in a supportive and innovative culture.
- Qualifications: Experience in social housing management and strong leadership skills are essential.
- Other info: This role offers a chance to drive high performance and improve community welfare.
The predicted salary is between 36000 - 60000 £ per year.
At Tower Hamlets Council, we are committed to fostering a thriving community where every resident feels valued and supported. Our dedicated housing management team plays a vital role in delivering top-tier service to our residents, ensuring their needs are met with excellence and efficiency.
We are seeking an experienced Housing Management Team Leader to join our dynamic team. In this pivotal role, you will lead a talented team of up to six of our dedicated staff members, driving high performance and fostering a culture of excellence. Your leadership will be instrumental in ensuring the delivery of outstanding housing management services that consistently exceed resident expectations.
Key Responsibilities:- Lead and direct line management of a team of up to 6 housing professionals, providing coaching, support, and performance management to elevate service delivery.
- Establish and maintain high performance standards to ensure an exceptional resident experience.
- Collaborate with other key departments, including voids and asset management, to ensure a seamless and integrated approach to service delivery.
- Implement best practices and innovative solutions to improve response times and overall service quality.
- Monitor and report on team performance, while proactively identifying areas for improvement.
- Proven experience in social housing management with a strong track record of managing staff to deliver high performance.
- Exceptional leadership skills, with the ability to inspire and motivate your team to excel.
- Excellent communication and interpersonal skills, with a talent for building relationships across departments to ensure cohesive service delivery.
- A proactive and strategic mindset, focused on delivering solutions that enhance the resident experience.
- A commitment to continuous improvement and a passion for community welfare.
- Impactful Work: Your contributions will directly affect the lives of residents in Tower Hamlets, making a difference every day.
- Supportive Culture: Work in an environment that values growth, teamwork, and innovation.
- Career Development: We offer opportunities for professional growth and development to further your career in housing management.
- Competitive Benefits: Enjoy a competitive salary and benefits package, including training and development opportunities, flexible working arrangements, and more.
If you are passionate about leading a high-performing housing management team and delivering exceptional service, we want to hear from you! Please apply using the link above.
Neighbourhood Team Leader employer: Tower Hamlets Council Pension Fund
Contact Detail:
Tower Hamlets Council Pension Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Team Leader
✨Tip Number 1
Familiarise yourself with Tower Hamlets Council's values and community initiatives. Understanding their commitment to resident welfare will help you align your leadership style with their mission, showcasing your dedication to making a positive impact.
✨Tip Number 2
Network with current or former employees of Tower Hamlets Council. Engaging in conversations about their experiences can provide valuable insights into the team dynamics and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare examples of how you've successfully led teams in the past, particularly in social housing management. Highlighting specific achievements will demonstrate your capability to drive high performance and inspire your future team.
✨Tip Number 4
Stay updated on best practices in housing management and community engagement. Being knowledgeable about innovative solutions can set you apart as a proactive candidate who is ready to implement improvements from day one.
We think you need these skills to ace Neighbourhood Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in social housing management and leadership.
Craft a Compelling CV: Ensure your CV showcases your proven experience in managing teams and delivering high performance. Use specific examples that demonstrate your leadership skills and ability to improve service delivery.
Write a Strong Cover Letter: In your cover letter, express your passion for community welfare and your commitment to continuous improvement. Highlight how your proactive mindset aligns with the council's goals and how you can contribute to enhancing the resident experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Tower Hamlets Council Pension Fund
✨Showcase Your Leadership Skills
As a Neighbourhood Team Leader, your ability to inspire and motivate your team is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and performance management strategies.
✨Demonstrate Your Knowledge of Housing Management
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss your experience in social housing management and how it aligns with the expectations of the role.
✨Highlight Your Communication Skills
Effective communication is vital for this position. Think of instances where you've built strong relationships across departments or resolved conflicts, and be prepared to share these during the interview.
✨Emphasise Continuous Improvement
The role requires a proactive mindset focused on enhancing resident experiences. Prepare to discuss any innovative solutions or best practices you've implemented in previous roles that improved service delivery.
