At a Glance
- Tasks: Lead and support a team of Senior Care Navigators to ensure top-notch patient care.
- Company: Join Tower Hamlets GP Care Group, a community-focused healthcare provider.
- Benefits: Flexible shifts, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in a collaborative setting.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare management and strong team leadership abilities.
The predicted salary is between 37800 - 46200 £ per year.
- The role is to provide leadership when working on shift within the IUCS contract, including line management and development of all Senior Care Navigators.
You will provide real-time support and encouragement to the team and be responsible for ensuring that the service and Care Navigators are managed effectively to deliver the highest standard of patient care.
- Manage a busy shift for the IUCS ensuring the staff performance is met at all times to deliver the best patient care.
- Work closely with the Senior Leadership Team to deliver the service in the most efficient way.
- Conduct regular 1-2-1 meetings and appraisals for the SCNs to develop their skills and performance as appropriate to facilitate achievement of objectives
- To harmonise duties and skills amongst the SCN team
- Hold regular team meetings and shift briefings, cascading information and escalating concerns as required.
- Monitor annual leave to ensure team members are requesting and taking leave in a measured and timely manner. For both SCNs and their teams.
- Support team members whilst absent from work through sickness, maternity leave etc, support the return-to-work programme including return to work interviews for SCNs and their teams
- Facilitate feedback to team members following audit, acknowledging achievements and supporting any areas of development identified.
- To discuss performance achievements or concerns with staff.
Set appropriate performance improvement plans.
Ensure any performance concerns are addressed in real time, clearly documented and escalated to the Service Lead and Deputy Service Lead
- Act as a point of escalation for the audit team for ongoing audit concerns.
- Attend management meetings and share learnings and ensure continuous improvement
- Rota management , allocating Clinical and admin shifts, assist deputy SM with payroll and floor management.
- Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014.
Every general practice in Tower Hamlets owns one share of £1.
The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.
- Read up more about Tower Hamlets GP Care Group, click here: https://www. gpcaregroup. org/
- The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.
- The postholder would be required to work both morning and evening shifts. This is a mandatory requirement of the role. Evening shifts may run until 10:00pm.
- #J-18808-Ljbffr
Senior Care Navigator in City of Westminster employer: Tower Hamlets Council
Tower Hamlets Council is an excellent employer, offering a supportive work culture that prioritises community engagement and compassionate service delivery. Employees benefit from professional development opportunities and a collaborative environment, making it a rewarding place to contribute to the integration of sanctuary seekers in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Care Navigator in City of Westminster
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Tower Hamlets Council for the Senior Care Navigator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Senior Care Navigator in City of Westminster
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Tower Hamlets Council, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Tower Hamlets Council, and how you can make a difference!
How to prepare for a job interview at Tower Hamlets Council
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Tower Hamlets Council.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Tower Hamlets Council appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Tower Hamlets Council supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
