At a Glance
- Tasks: Support our Underfloor Heating team with admin tasks and customer enquiries.
- Company: Join Towelrads, a dynamic company focused on customer service and teamwork.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and gym access.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Perfect for those who thrive in fast-paced environments and want to grow their skills.
- Qualifications: 1 year of admin experience preferred, strong organisational skills, and Microsoft Office knowledge.
The predicted salary is between 24850 - 26000 £ per year.
Towelrads is looking for a proactive and organised Team Administrator to join our Underfloor Heating team.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, delivering outstanding customer service, with the opportunity for skill and personal development through training and support.
As a key member of the team, you will help ensure the smooth running of day-to-day operations, supporting customers from initial enquiry through to project completion.
The role offers plenty of variety along with opportunities for training, personal development, and career growth.
Key Responsibilities
- Working as part of a small, dedicated team flexibility is key to ensure smooth running and timely returns.
- Monitoring the underfloor mailbox, dealing with enquiries, ensuring all are managed within the appropriate time advised.
- Processing orders and notifying customers of any out-of-stock items, expected in-stock dates and delivery dates for goods.
- Keeping team informed of low stock or shortages.
- Process project orders to the expected delivery dates and book in with couriers and customers where required.
- Booking site work requests to include distribution of necessary / relevant documents.
- Logging new quotation requests and amendments to master quotation log.
- Processing returns.
- Consulting with Sales Team for quotation and order requests.
- Consulting with customers efficiently and in a customer friendly manne
What We're Looking For
- Previous administration experience 1 year (preferred).
- Strong organisational and time management skills.
- Ability to prioritise workloads and meet deadlines.
- A collaborative, flexible, and positive approach to work.
- Good working knowledge of Microsoft Office, including Excel.
- Ability to work effectively within a process-driven environment.
What We Offer
- Salary (£24,850 to £26,000 depending on experience).
- 25 days holiday, increasing with length of service.
- Company pension scheme.
- Employee Assistance Programme (EAP).
- Cycle to Work scheme.
- Enhanced maternity and paternity pay.
- Eye tests
- Free parking and on-site gym access.
- Join Our Team
If you're a motivated administrator looking to develop your career in a supportive and growing business, we'd love to hear from you.
#J-18808-Ljbffr
Team Administrator in Reading employer: Towelrads Ltd
Towelrads is an exceptional employer that values its employees by fostering a supportive and dynamic work environment. With a strong emphasis on personal development and training, team members are encouraged to grow their skills while enjoying a variety of tasks in a fast-paced setting. Located in a vibrant area, Towelrads offers competitive benefits including generous holiday allowances, a company pension scheme, and access to on-site facilities, making it an attractive place for motivated individuals seeking meaningful career opportunities.
