At a Glance
- Tasks: Create amazing customer experiences while supporting your team in a fun, fast-paced environment.
- Company: Join an award-winning store making waves in the convenience retail market.
- Benefits: Competitive hourly wage, flexible hours, and 5.6 weeks holiday pro-rata.
- Other info: Part-time hours available with opportunities to grow within a dynamic team.
- Why this job: If you love food and enjoy helping others, this is the perfect role for you!
- Qualifications: Positive attitude, strong communication skills, and a passion for food.
The predicted salary is between 13.25 - 13.25 £ per hour.
Join a growing business that is driving to make a difference in the convenience retailing market. This is an award-winning store that is looking for someone who has the drive and passion to contribute positively to its team.
Are you passionate about food? Are you passionate about outstanding customer experience? These are two focuses you will be helping to fulfil. “TOUT’S Passionate About Food” is a fast-paced environment, seeing thousands of customers every day. We are looking for exceptional individuals who are actively looking to work in a customer-focused environment contributing actively and positively to a team who are always looking to have fun while working hard together.
Key Responsibilities
- You are always striving to create the warmest, friendliest and most enjoyable customer experience for every single one of our shoppers, whilst proudly delivering some fantastic results and adding value every day.
- Carry out stock replenishment, ensuring all areas of the store remain tidy.
- Working as an active member of the team, supporting colleagues in all tasks.
- Meeting high standards of display and visual merchandising to ensure the store is well presented.
- To deliver on sales, loyalty and KPIs set by your manager.
We’re Looking For Someone Who
- Is positive and happy to always deliver a friendly service.
- Flexibility towards working hours.
- Strong communication skills and ability to participate as a key team member.
- Adheres to food handling and food safety procedures.
- Ensures everyone leaves happier.
- Loves food!
Part time available.
Hours
- Monday 14:00 – 22:00
- Tuesday 14:00 – 22:00
- Wednesday 14:00 – 22:00
- Thursday 7:00 – 14:00
- Friday 6:00 – 14:00
- Sunday 14:00 – 22:00
Holiday
5.6 weeks pro-rata
Hourly Wage
£10.60 – £13.25 per hour
Customer Expert in Langford employer: TOUT'S Group.
TOUT'S Group is an excellent employer that values its team members and fosters a vibrant work culture in Langford. With flexible hours and a focus on employee growth, you will thrive in a supportive environment where your passion for food and customer service can shine. Join us to be part of a friendly team dedicated to creating memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Expert in Langford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like TOUT'S Group. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at TOUT'S Group. and let us see your personality shine through!
We think you need these skills to ace Customer Expert in Langford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and TOUT'S Group..
Get Familiar with Our Brand:Before applying, take some time to learn about TOUT'S Group. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at TOUT'S Group.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress TOUT'S Group..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which TOUT'S Group. will surely appreciate.
