At a Glance
- Tasks: Assist customers in English and Italian, providing top-notch service across various channels.
- Company: Leading customer service company based in Bristol with a vibrant team culture.
- Benefits: Competitive pay, performance bonuses, and growth opportunities in a supportive environment.
- Why this job: Join a dynamic team and make a difference in customer experiences every day.
- Qualifications: Fluency in English and Italian, plus a background in customer service.
- Other info: Exciting challenges await in a collaborative and growth-focused workplace.
The predicted salary is between 30000 - 42000 Β£ per year.
A prominent customer service company in Bristol is looking for passionate Customer Service Advisors to join their team. You will respond to customer inquiries via various channels, providing excellent service and building relationships.
The ideal candidate is fluent in both English and Italian, has a customer service background, and is eager to take on challenges.
This role offers competitive pay and performance bonuses, alongside opportunities for growth in a collaborative environment.
Bristol-based Hybrid EN/IT Customer Service Advisor employer: Tourism Marketing Agency
Contact Detail:
Tourism Marketing Agency Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Bristol-based Hybrid EN/IT Customer Service Advisor
β¨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or join relevant groups. A friendly chat can give us insights into the company culture and maybe even a referral!
β¨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle inquiries and build relationships, so role-play with a friend or in front of the mirror!
β¨Tip Number 3
Show off your language skills! Since this role needs both English and Italian, be ready to demonstrate your fluency during the interview. Maybe even throw in a few phrases to impress them!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you wonβt find anywhere else.
We think you need these skills to ace Bristol-based Hybrid EN/IT Customer Service Advisor
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and building relationships!
Highlight Your Language Skills: Since this role requires fluency in both English and Italian, make sure to showcase your language skills prominently. We love seeing candidates who can communicate effectively in both languages!
Tailor Your Experience: Donβt just list your previous jobs; explain how your experience relates to the role. Weβre looking for specific examples of how youβve provided excellent service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Tourism Marketing Agency
β¨Brush Up on Your Language Skills
Since this role requires fluency in both English and Italian, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in both languages to boost your confidence.
β¨Know the Company Inside Out
Research the companyβs values, mission, and recent achievements. Understanding what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Prepare for Common Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Be ready to share specific examples from your past experiences that demonstrate your problem-solving skills and ability to build relationships with customers.
β¨Show Your Passion for Customer Service
During the interview, let your enthusiasm for helping customers shine through. Share stories that highlight your dedication to providing excellent service and how youβve gone above and beyond in previous roles.