At a Glance
- Tasks: Drive innovation by implementing cutting-edge tech solutions and collaborating with global teams.
- Company: Join the Mandarin Oriental Hotel Group, a leader in luxury hospitality and technology.
- Benefits: Enjoy complimentary stays, wellness programmes, and tailored career development opportunities.
- Other info: Join a culture of creativity and continuous learning while making a real impact.
- Why this job: Be at the forefront of tech innovation in a dynamic and supportive environment.
- Qualifications: Degree in relevant field and hands-on experience with GenAI and Microsoft tools.
The predicted salary is between 60000 - 80000 £ per year.
- Mandarin Oriental Hotel Group is looking for a
- Productivity Solutions & Innovation Manager to join our
Information Technology team.
Mandarin Oriental Corporate Office, London – our global corporate hub supporting innovation, technology evolution, and business transformation across the Group.
About the Job
Based at the Mandarin Oriental Corporate Office within the Information Technology department in London, the
Productivity Solutions & Innovation Manager partners with business teams globally to rapidly prototype, implement, and champion innovative technology solutions.
This includes Gen AI applications, Microsoft productivity platforms, and other emerging tools that drive efficiency and unlock measurable value.
The role reports to the
Director of Tech Innovation & Portfolio Management .
Responsibilities
- Partnering with business teams to identify opportunities for technology-driven innovation.
- Rapidly prototyping, testing, and implementing solutions using Gen AI and productivity tools.
- Providing day‑to‑day guidance and strategic ownership of platforms including Share Point, Teams, Power Automate and Smartsheet, including roadmap and governance.
- Collaborating with IT Services, Engineering, and Security to ensure platforms remain secure, stable, and well configured.
- Defining business requirements and ensuring solutions are fit‑for‑purpose.
- Leading adoption efforts and driving excitement around new technologies.
- Designing and delivering targeted training and enablement sessions for business users.
- Translating technical concepts into actionable business solutions.
- Monitoring usage, performance, and impact of implemented tools.
- Staying current on Gen AI and emerging technology trends and recommending relevant innovations.
- Ensuring compliance with organisational standards for data privacy, security, and ethics.
- Supporting change management to ensure smooth transitions to new tools and processes.
- Documenting best practices, lessons learned, and success stories.
- Building a culture of innovation and experimentation across the organisation.
- Liaising with external partners and vendors to explore new opportunities.
Qualifications
- A degree in Computer Science, Engineering, Information Systems, Business, or equivalent experience.
- Hands‑on experience with emerging technologies including Gen AI and the Microsoft suite.
- Proven success in prototyping and implementing technology solutions.
- Strong problem‑solving and analytical abilities.
- Proficiency with prototyping tools, basic programming (e. g., Python), and AI frameworks.
- Excellent communication skills, particularly in engaging and training business users.
- Ability to manage multiple projects and work collaboratively across teams.
- Creativity, adaptability, and a passion for continuous innovation.
- Practical experience with Microsoft productivity tools (Teams, Share Point, Power Platform).
- Commitment to You
- Learning & Development
Your success is our success. We craft unique learning pathways to support your career growth.
MOstay
As a member of the #MOfamily, enjoy complimentary nights and special colleague rates across our global portfolio.
Health & Colleague Wellness
We offer a variety of programmes to support your wellbeing and work‑life balance.
Retirement Plans
We provide competitive retirement benefits based on your role and length of service.
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Productivity Solutions & Innovation Manager in London employer: TOURISM ENTERPRISES OF MESSINIA –TEMES SINGLE MEMBER SΟCIETE ANONYME
Mandarin Oriental Hotel Group is an exceptional employer, offering a dynamic work environment at our Corporate Office in London, where innovation and technology drive our success. As a member of the #MOfamily, you will benefit from tailored learning pathways for career growth, complimentary stays across our global portfolio, and comprehensive wellness programmes that promote a healthy work-life balance. Join us to be part of a culture that champions creativity and continuous improvement, making a meaningful impact in the hospitality industry.
Contact Details:
TOURISM ENTERPRISES OF MESSINIA –TEMES SINGLE MEMBER SΟCIETE ANONYME Recruitment Team
