At a Glance
- Tasks: Find and negotiate the perfect venues for exciting events, exceeding client expectations every time.
- Company: Join BCD Meetings & Events, a global leader in innovative event planning.
- Benefits: Enjoy 25 days holiday, private healthcare, gym discounts, and a flexible hybrid work environment.
- Why this job: Make meaningful connections and impact the events industry while growing your career.
- Qualifications: Experience in venue sourcing and excellent customer service skills are essential.
- Other info: Dynamic team culture with opportunities for travel and professional development.
The predicted salary is between 36000 - 60000 £ per year.
About Us
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in over 50 countries, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be part of something special, can rise to our standards, and love to bring their unique perspective to the table. We offer a flexible workplace with awesome perks and challenging work that means something.
About The Role
We are recruiting for our London sourcing team and are currently looking for a Senior Venue Find Consultant to join our team on a full‐time basis. Do you have international and UK meeting and venue sourcing, contracting, and negotiating expertise? If so, this opportunity may be for you. In this role you will work directly with clients, receiving their meeting & event requests, finding the perfect venue that fits their requirements, negotiating to ensure the price fits the budget and presenting the best solution to exceed expectations every time.
Responsibilities
- Exceed clients' expectations by delivering initiatives and quality service that meet their needs.
- Develop excellent venue destination knowledge through building positive relationships with key suppliers, attending familiarisation visits, destination workshops, and webinars when required.
- Collaborate with the team to find the right solutions, ensuring the client is supported and informed from start to finish.
- Liaise with other teams such as finance to ensure invoicing and financial matters are delivered proactively and efficiently.
- Assist the Team Manager on various matters including monitoring customer service levels and quality assurance, and contribute to training and development of consultants by sharing your knowledge.
- Consistently apply and demonstrate venue and destination knowledge to all customers.
- Continuously develop and expand your knowledge of the meetings & events industry.
Qualifications
- Previous experience and knowledge of meetings & events venues/destinations in the United Kingdom and overseas.
- Flexible and proactive approach to work, able to juggle multiple priorities and projects under pressure.
- Comfortable dealing with customers via phone, email and face‐to‐face.
- Experience using Microsoft Office, including Excel and extracting data from databases.
- Motivated to provide the best customer service and to develop your own knowledge, skills and experience.
- Act in line with the company's values, solving issues together as a team, acting with purpose, and always doing what is right for the client.
Preferred Skills
- Experience with venue booking systems.
- Proven negotiating and contracting experience with external suppliers.
Benefits
- Life assurance x2 your annual salary
- 25 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme – up to 5 additional holiday days
- Discounted rates on hotels & travel
- Gym & fitness discounts
- Private healthcare
- Pension scheme
- Company sick pay
- Lifestyle benefits
Additional Information
- Hybrid working: 3 days a week in the London office.
- Shift patterns for venue search: 9‐5:30, 8:30‐5 or 9:30‐6 on a rotating basis, with a 1‐hour lunch break.
- Travel may be required to attend company meetings, events or familiarisation trips in the United Kingdom or overseas.
How to Apply
Click apply now to be considered.
Senior Venue Find Consultant in London employer: Tour Travel
Contact Detail:
Tour Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Venue Find Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the meetings and events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with someone from BCD M&E, make sure to highlight your experience in venue sourcing and negotiation. Share specific examples of how you've exceeded client expectations in the past – it’ll make you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can help keep your application top of mind.
✨Tip Number 4
Stay informed about industry trends! Read up on the latest in the meetings and events world, and be ready to discuss them in interviews. This not only shows your passion but also your commitment to continuous learning, which is something we value at BCD M&E.
We think you need these skills to ace Senior Venue Find Consultant in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the meetings and events industry! Share your experiences and what drives you to excel in this field. A genuine passion can really make your application stand out.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Venue Find Consultant role. Highlight your venue sourcing, negotiating expertise, and any relevant projects you've worked on. We love seeing how you fit into our culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Be specific about your achievements and how they relate to the responsibilities of the role. Show us your personality and how you can contribute to our mission!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Tour Travel
✨Know Your Venues
Before the interview, brush up on your knowledge of popular venues and destinations in the UK and overseas. Familiarise yourself with recent trends in the meetings and events industry, as well as any unique offerings that could impress your potential employer.
✨Showcase Your Negotiation Skills
Prepare to discuss specific examples of how you've successfully negotiated contracts or secured venues in the past. Highlight your approach to problem-solving and how you ensure client satisfaction while staying within budget.
✨Demonstrate Team Collaboration
Since this role involves working closely with various teams, be ready to share experiences where you've collaborated effectively. Discuss how you’ve supported colleagues and contributed to team goals, showcasing your ability to work well in a dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Senior Venue Find Consultant role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.