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- Tasks: Enhance customer-facing systems through user research and collaboration with sales and tech teams.
- Company: Leading travel management company focused on innovation and customer experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team and shape the future of travel technology.
- Why this job: Make a real impact on AI features and CRM in the travel industry.
- Qualifications: 7+ years in business analysis with strong facilitation and communication skills.
The predicted salary is between 60000 - 84000 £ per year.
A leading travel management company seeks an experienced Business Analyst to support the enhancement of their customer-facing systems. The role involves user research, Design Thinking workshops, and close collaboration with sales and technical teams.
Ideal candidates will have over 7 years of experience in business analysis, along with strong facilitation and communication skills. This position provides a unique opportunity to impact CRM implementation and AI features within the travel industry.
Senior Digital Product Analyst — AI-Driven UX & CRM employer: Tour Partner Group
Contact Detail:
Tour Partner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Product Analyst — AI-Driven UX & CRM
✨Tip Number 1
Network like a pro! Reach out to folks in the travel industry or those already working at the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with user research and Design Thinking workshops. This will help us see how you can make an impact on CRM implementation and AI features.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions, especially around collaboration with sales and technical teams. We want to see how well you can communicate your ideas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the travel industry.
We think you need these skills to ace Senior Digital Product Analyst — AI-Driven UX & CRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business analysis, especially in user research and CRM systems. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer-facing systems and how your background makes you a perfect fit for our team. Let us feel your enthusiasm!
Showcase Your Communication Skills: Since this role involves collaboration with various teams, make sure to highlight your strong communication and facilitation skills. We love candidates who can bridge gaps between technical and sales teams effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Tour Partner Group
✨Know Your Stuff
Make sure you brush up on your knowledge of AI-driven UX and CRM systems. Familiarise yourself with the latest trends in travel management technology, as well as any specific tools or methodologies mentioned in the job description. This will show that you're not just a candidate, but someone who is genuinely interested in the field.
✨Showcase Your Experience
With over 7 years of experience required, be ready to discuss specific projects where you've successfully enhanced customer-facing systems. Prepare examples that highlight your role in user research and Design Thinking workshops, and how your contributions led to measurable improvements.
✨Collaboration is Key
Since this role involves working closely with sales and technical teams, think of examples that demonstrate your ability to collaborate effectively. Be prepared to discuss how you’ve facilitated communication between different departments and how you’ve navigated challenges in cross-functional teams.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current CRM implementation and their vision for AI features in the travel industry. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals and values.