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For Companies At a Glance
- Tasks: Create exciting travel itineraries and manage logistics for unforgettable tours.
- Company: Join Tour Partner Group, a top DMC in the UK and beyond, crafting unique travel experiences.
- Benefits: Enjoy flexible working options and a vibrant team culture with opportunities for growth.
- Why this job: Be part of a passionate team dedicated to creating memorable journeys and making a real impact.
- Qualifications: Fluent in French (B2), organised, detail-oriented, and a strong negotiator with a love for travel.
- Other info: Work from various locations including London, Edinburgh, and Dublin while connecting with global partners.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Operations & Client Relations Executive – French role at Tour Partner Group.
About The Team
Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics, and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are experts in creating authentic experiences and memories that last a lifetime. We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours.
Your responsibilities
- Crafting engaging tour itineraries and packages.
- Coordinating logistics and booking accommodations, transport, and activities.
- Maintaining contact with the Tour Leader during the tour to make adjustments and resolve issues.
- Preparing final travel documents and sending them to clients.
- Re-negotiating with suppliers to offer the best products at the best prices.
- Ensuring our offers are competitive and profitable within company guidelines.
- Monitoring payment conditions, ensuring invoices are accurate and timely, and reporting delays.
- Ensuring payments are received on time.
- Investigating and resolving service complaints efficiently.
- Providing support or coverage for other departments as needed.
- Conducting rate collection and negotiation activities as directed by management.
- Handling emergency phone duties.
Your profile
What skills do I need?
- Fluency in French at least B2 level.
- Understanding of the travel industry market and culture.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office.
- Skilled negotiator with strong relationship-building abilities.
- Attention to detail, accuracy, and consistency.
- Calm and assertive in handling client and supplier incidents.
- Ability to operate and improve operational practices.
- Team player mentality.
- Ability to follow company procedures.
Operations & Client Relations Executive – French employer: Tour Partner Group
Contact Detail:
Tour Partner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Client Relations Executive – French
✨Tip Number 1
Familiarise yourself with the travel industry, especially in relation to B2B services. Understanding the nuances of group travel and FIT will give you an edge in conversations during interviews.
✨Tip Number 2
Brush up on your French language skills, particularly in a business context. Being able to demonstrate fluency and confidence in speaking French will be crucial for this role.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed logistics or coordinated events in the past. This will help illustrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Research Tour Partner Group and their offerings thoroughly. Understanding their mission and values will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace Operations & Client Relations Executive – French
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and client relations, especially within the travel industry. Emphasise your fluency in French and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your understanding of the role. Mention specific examples of how your skills and experiences make you a great fit for the Operations & Client Relations Executive position.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and negotiation abilities. Provide examples of how you've successfully managed logistics or resolved client issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Tour Partner Group
✨Showcase Your Language Skills
Since fluency in French is a key requirement, be prepared to demonstrate your language skills during the interview. You might be asked to converse in French or respond to questions in the language, so practice speaking confidently and clearly.
✨Know the Travel Industry
Familiarise yourself with current trends and challenges in the travel industry. Being able to discuss recent developments or share insights about the market will show your passion and understanding of the field, which is crucial for the role.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities, so come prepared with examples of how you've successfully managed multiple tasks or projects in the past. Use specific instances to illustrate your attention to detail and ability to prioritise effectively.
✨Demonstrate Negotiation Experience
As a skilled negotiator, you should be ready to discuss your previous experiences in negotiating with suppliers or clients. Share specific examples where you achieved favourable outcomes, showcasing your relationship-building skills and assertiveness.
