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- Tasks: Lead transformative AI projects and drive real change in how businesses operate.
- Company: Join a leading DMC with a passion for creating unforgettable travel experiences.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a tangible impact on business transformation while collaborating with an international team.
- Qualifications: 5+ years in project management with a focus on change and transformation.
- Other info: Dynamic role with opportunities to work across multiple countries and industries.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for a passionate and dynamic Project Manager – AI Transformation to join our team in London, UK. In this role, you will be responsible for delivering business transformation initiatives where success is measured not by go-live dates, but by whether people actually change how they work and whether promised benefits materialise. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers.
Your responsibilities:
- Manage delivery of the projects under your responsibility
- Create and maintain integrated project plans with dependencies across initiatives
- Coordinate workstreams across internal teams, external vendors, and business stakeholders
- Manage risks, issues, and dependencies proactively – elevate early, not late
- Run effective steering committees and working groups with clear agendas and outcomes
- Report progress to Head of PMO and Transformation Governance forums
- Recognise that technology deployment without behaviour change delivers zero value
- Partner with Change Manager to plan and execute adoption activities
- Track adoption metrics, not just delivery milestones – "live" means nothing if nobody uses it
- Identify and manage resistance – understand why people don’t want to change
- Support training planning and rollout coordination
- Ensure business readiness before go-live, not after
- Manage external agencies – hold them accountable for quality and timelines
- Coordinate HighRadius and Medius vendor implementations for Finance Automation
- Ensure vendors understand TPG's business context, not just technical requirements
- Manage contracts, change requests, and commercial discussions
- Escalate vendor performance issues promptly
- Build relationships with business stakeholders across Sales, Operations, Finance, and Commercial
- Translate between business needs and technical delivery teams
- Manage expectations – be honest about what’s achievable and what’s at risk
- Navigate competing priorities across business units and geographies (UK, Nordics)
- Ensure business Product Owners are engaged and making timely decisions
- Understand that TPG measures transformation success through "bankable benefits" – actual P&L impact
- Work with business sponsors and business owners to track benefit realisation
- Ensure projects deliver promised FTE savings, productivity gains, and cost reductions
- Flag early if benefits are at risk – don’t wait until post-implementation
Your profile:
What skills do I need?
- 5+ years project management experience, including business transformation or change programmes (not just technical delivery)
- Proven experience managing vendor relationships and holding external partners accountable
- Strong change management awareness – understands that adoption is harder than deployment
- Experience with CRM, finance systems, or enterprise software implementations
- Excellent stakeholder management across business and technical audiences
- Ability to manage multiple concurrent initiatives with interdependencies
- Strong communication skills – can run a steering committee and write a clear status report
- Commercial awareness – understands business cases, benefits tracking, and ROI
- Proficiency in project management tools (MS Project, Jira, Confluence, or similar)
- Travel or hospitality industry experience
- Experience with AI/ML product implementations
- Formal PM certification (PRINCE2, PMP, or Agile certifications)
- Experience with HighRadius, Medius, or similar finance automation platforms
- Experience with Salesforce, SugarCRM, or similar CRM platforms
- PowerBI or analytics platform implementation experience
- Multi-country programme experience (UK, Nordics)
Project Manager – AI Transformation in London employer: Tour Partner Group
Contact Detail:
Tour Partner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager – AI Transformation in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and challenges, especially in AI transformation. This will help us tailor your responses and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Project Manager – AI Transformation. Highlight your change management skills and how you've successfully driven adoption in past projects.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to contribute to creating those unforgettable experiences.
We think you need these skills to ace Project Manager – AI Transformation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Project Manager – AI Transformation role. Highlight your project management experience, especially in business transformation, and don’t forget to mention any relevant tools you’ve used!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at Tour Partner Group. Be genuine and let your personality come through.
Showcase Your Change Management Skills: Since this role focuses on behaviour change, make sure to highlight your experience in managing change and adoption activities. Share specific examples of how you've successfully navigated resistance and ensured stakeholder engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Tour Partner Group
✨Know Your Project Management Tools
Familiarise yourself with project management tools like MS Project, Jira, or Confluence. Be ready to discuss how you've used these tools in past projects, especially in managing dependencies and tracking progress.
✨Showcase Change Management Skills
Prepare examples that highlight your understanding of change management. Discuss specific instances where you successfully navigated resistance to change and ensured adoption of new processes or technologies.
✨Understand the Business Context
Research Tour Partner Group and its mission. Be prepared to explain how your experience aligns with their focus on delivering bankable benefits and authentic experiences. This shows you’re not just technically savvy but also commercially aware.
✨Engage with Stakeholders
Think about how you’ve managed relationships with various stakeholders in previous roles. Be ready to share strategies for effective communication and expectation management, especially when dealing with competing priorities across different teams.
