At a Glance
- Tasks: Deliver amazing customer service and create unforgettable experiences for our guests.
- Company: Join Potters Resorts, the UK's top fully inclusive resort with a vibrant atmosphere.
- Benefits: Competitive pay, free gym access, and opportunities for personal growth.
- Other info: Exciting, fast-paced environment with immediate start available!
- Why this job: Be part of an award-winning team and make every guest's stay special.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
The predicted salary is between 12.71 - 12.71 £ per hour.
Potters Resorts is the UK's only fully inclusive resort, offering a unique holiday experience where everything is included at one price. With a rich heritage of excellence, we provide our guests with comfortable accommodations, exceptional dining, west end style entertainment, and a wide range of activities. Our commitment to quality and outstanding service has recently earned us the title of the number one resort in the UK by the readers of Which? magazine for the second consecutive year. At Potters Resorts, we believe in creating unforgettable memories, ensuring that every guest enjoys a truly seamless and stress-free getaway.
About the Restaurant role:
- Provide fantastic customer service to all of our guests
- Serving our guests breakfast, lunch, and dinner during their stay
- Setting up tables, clearing, and re-laying for the next service
- Polishing cutlery, crockery, and glasses, ensuring that everything is kept clean and presentable at all times
- The ability to work in a fast-paced and energetic role
- Having a strong Resort knowledge
- Attending training sessions to ensure you have relevant knowledge of dietary and allergen requirements
You will take personal pride in:
- Building a rapport with our guests and helping them to feel welcome and enjoy their stay
- Having the necessary knowledge to assist with any dietary or allergen requirements
- Working as a team to ensure that our guests receive exceptional service at each meal throughout their stay
- Using attention to detail to ensure that your work-station is kept clean, tidy, and presentable at all times
- Ensuring that you attend all relevant training sessions so that you can work to the best of your ability
- Promoting teamwork by establishing strong working relationships with those around you by treating your colleagues with respect
Hours of Work:
- Full-time – 40 hours per week
- Working 5 days out of 7, including weekends and bank holidays
- This role involves split shifts, covering breakfast, lunch and dinner services on the same working day
- Breakfast: 7:45am–11:30am
- Lunch: 12:15pm–3:00pm
- Dinner: 6:15pm–10:00pm
If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay – then you could be just the person we’re looking for! The atmosphere on the Resort is busy, fast-paced, and exciting, and no two days are ever the same!
Immediate start available for the right candidate.
Rates of pay:
- £12.71 per hour – (Over 21)
- £10.85 per hour – 18 - 20
Qualifications:
- Although previous waiting experience is not essential, it would be advantageous.
- We are looking for candidates that can:
- Build rapport with our guests and help them to feel welcome and enjoy their stay
- Have the necessary knowledge to assist with any dietary or allergen requirements
- Work as a team to ensure that our guests receive exceptional service at each meal throughout their stay
- Use attention to detail to ensure that your work-station is kept clean, tidy, and presentable at all times
- Ensure that you attend all relevant training sessions so that you can work to the best of your ability
- Promote teamwork by establishing strong working relationships with those around you by treating your colleagues with respect
Additional Information:
Are You Ready to Shine in Hospitality? At Potters Resorts Five Lakes, we're not just looking for employees – we're seeking stars who will help us maintain our status as the UK's Number One Fully Inclusive resort. If you're passionate about creating exceptional guest experiences and take pride in your work, we want you on our team!
Why Choose Potters Resorts Five Lakes?
- Be part of an award-winning, newly expanded resort
- Excellent career growth and personal development opportunities
- Free access to our state-of-the-art gym and leisure facilities
- Competitive pay rates based on age and experience
- Continuous training through our Potters Academy
- Regular team recognition, awards, and treat days
- A genuinely enjoyable place to work
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Restaurant Team Member in Maldon employer: Tour Operators, Coach Companies & Group
At Potters Resorts Five Lakes, we pride ourselves on fostering a vibrant and inclusive work culture where our Team Members are valued and supported. As an HR Manager, you'll play a crucial role in shaping the employee experience within one of the UK's leading hospitality businesses, with ample opportunities for professional growth and development. Enjoy competitive benefits, a collaborative environment, and the chance to make a meaningful impact on our diverse team in the beautiful setting of Maldon, Essex.
Contact Details:
Tour Operators, Coach Companies & Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Member in Maldon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tour Operators, Coach Companies & Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tour Operators, Coach Companies & Group
Don't be shy about reaching out to Tour Operators, Coach Companies & Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Team Member in Maldon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tour Operators, Coach Companies & Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tour Operators, Coach Companies & Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
