At a Glance
- Tasks: Lead a talented team to deliver exceptional technical production across entertainment venues.
- Company: Join Potters Resorts, a fully inclusive resort with a vibrant culture.
- Benefits: Enjoy free gym access, discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for career growth in a fun, inclusive team.
- Why this job: Make a real impact in live entertainment while developing your leadership skills.
- Qualifications: Experience in technical production and strong leadership abilities required.
The predicted salary is between 31500 - 38500 £ per year.
We're looking for an experienced, innovative and technically driven Entertainments Technical Manager to lead our Technical Department at Potters Resorts, Hopton-on-Sea.
This is an exciting leadership opportunity at one of the UK's only Fully Inclusive Resorts, Potters Resort Hopton-on-Sea, responsible for delivering exceptional technical production standards across our entertainment venues and resort events.
As a key member of the Resort Management Team, you will lead a talented team of technical professionals, ensuring every production, event and guest experience is delivered safely, professionally and to the highest possible standard.
Working closely with the Group Technical Manager, Entertainment Leadership Team and Creative Show Producer, you'll oversee the resort's technical operation, maintain our production facilities and continually develop innovative technical solutions that enhance the guest experience.
If you're passionate about live entertainment, technical excellence and developing people, we'd love to hear from you.
Job Description
This is a hands‑on leadership role responsible for the overall performance, development and success of the Technical Department.
Working as part of the Resort Management Team, you'll lead the technical operation across the resort, ensuring every production, event and entertainment experience is delivered safely, professionally and to exceptional standards.
Key responsibilities include
- Leading, inspiring and developing a high-performing Tech Crew, creating a culture of professionalism, innovation and technical excellence.
- Taking overall responsibility for the day-to-day operation of the Technical Department across all entertainment venues, productions and resort events.
- Working closely with the Group Technical Manager, Entertainment Leadership Team and Creative Show Producer to deliver outstanding technical production standards and seamless guest experiences.
- Overseeing the operation and maintenance of lighting, sound, AV, staging and show control systems, ensuring equipment is maintained to the highest standards.
- Planning and supporting technical rehearsals, productions, special events and visiting acts, ensuring safe, efficient and professional delivery.
- Managing preventative maintenance programmes, technical assets and equipment replacement plans to protect company investment and maintain operational reliability.
- Leading Health & Safety within the department, ensuring compliance with legislation, risk assessments, safe systems of work and industry best practice.
- Managing departmental budgets, labour deployment and technical resources to maximise efficiency whilst maintaining exceptional production standards.
- Working collaboratively with departments across the resort to support entertainment, conferences, events and wider operational requirements.
- Building strong relationships with contractors, suppliers and technical partners, ensuring all work is completed safely, professionally and to the highest standards.
- Leading by example as a member of the Resort Leadership Team, supporting wider business initiatives and promoting a positive One Team culture.
- Hours of Work
- 40–48 hours per week
This role requires flexibility and will include evenings, weekends and Bank Holidays in line with production schedules, entertainment programmes and business needs.
Skills & Experience
- Proven experience leading technical, production or live entertainment teams within hospitality, theatres, resorts, cruise, events or similar environments.
- Strong knowledge of professional lighting, sound, AV and theatre production systems.
- Demonstrable experience managing technical operations, productions and live events.
- Excellent leadership and people development skills, with the ability to coach and inspire high-performing teams.
- Strong organisational and project management skills, with the ability to manage multiple priorities simultaneously.
- Experience managing technical budgets, equipment maintenance and asset replacement programmes.
- Excellent problem-solving skills with the ability to remain calm under pressure and respond quickly to operational challenges.
- A thorough understanding of Health & Safety legislation and safe working practices within live entertainment and technical environments.
- Flexible approach to working hours, including evenings and weekends.
Qualifications
- Technical Theatre, Live Events or Production qualification.
- IOSH Managing Safely or equivalent Health & Safety qualification.
- Working at Height and/or IPAF certification.
- Experience within hotels, holiday parks, resorts, cruise operations or live entertainment venues.
- Additional Information
What we offer
Joining our happy, friendly, inclusive, and fun team at Potters Resorts Hopton on Sea comes with a host of benefits, including:
- A supportive working environment at our All-Inclusive Resort.
- The opportunity to deliver First Class Customer Service and build a rapport with our guests.
- Free use of our resort leisure facilities, including a gym and swimming pool.
- A comprehensive Employee Assistance Programme to look after your health and well-being.
- On-resort benefits and discounts in our Beauty Studio & Pop-in Shop.
- Access to the Cycle2Work Scheme and life assurance.
At Potters Resorts Hopton on Sea, this key role joining our Resort Management team will offer a real challenge and something to truly get your teeth into.
We ‘re seeking an accomplished manager who sees themselves staying long-term and becoming a pillar of strength within our team.
- As part of our team, we will offer you …
- Free use of Palms Health & Fitness - Gym and Swimming Pool
- 30% Discount on products in the shop
Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
- Free Team Lunch available daily
- Free Parking
- Cycle to Work Scheme
- 10% Discount off all products and treatments within Aphrodite Beauty Salon
Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
Potters Resorts is an equal opportunities employer.
We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
- Job Location
- #J-18808-Ljbffr
Entertainments Technical Manager employer: Tour Operators, Coach Companies & Group
Potters Resorts Hopton-on-Sea is an exceptional employer, offering a vibrant and inclusive work culture where creativity and technical excellence thrive. Employees benefit from a supportive environment, comprehensive wellness programmes, and unique perks such as free access to leisure facilities and discounted holidays, making it an ideal place for those passionate about live entertainment and team collaboration. With ample opportunities for professional growth and development, this role promises a rewarding career in a stunning coastal location.
Contact Details:
Tour Operators, Coach Companies & Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Entertainments Technical Manager
✨Get a Taste of the Scene
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We think you need these skills to ace Entertainments Technical Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tour Operators, Coach Companies & Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tour Operators, Coach Companies & Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
