At a Glance
- Tasks: Support a property management team and ensure client expectations are met.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, yearly reviews, training, and exclusive discounts.
- Why this job: Make a real difference in communities while growing your career.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Hybrid working options available after training, with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. Reporting to the Portfolio Manager, we are looking to recruit a Property Administrator on a permanent basis. After a period of initial training (3 months), we are able to offer hybrid working options (3 days at home).
As a Property Administrator, you will provide administrative support to a property management team in such a manner that client expectation and SLAs are met, whilst complying with statutory and contractual requirements. On a daily basis you will work as part of the wider team to review tenancy agreements, check and pay utility bills and deal with incoming mail. A basic DBS check is mandatory.
The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential.
- Experience in an administration/customer service role
- Experience with MS packages such as Word, Teams, Outlook and Excel
- Strong attention to detail
- Excellent communication skills
- Strong stakeholder engagement
We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We offer a comprehensive benefits package with each role, including:
- Competitive salary, with a salary review yearly
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
Property Administrator in Somerset employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator in Somerset
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so show us how you embody these traits. Research their values and think about how your experiences align with their People Promises.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might just help you get your foot in the door. Remember, it’s all about who you know!
✨Tip Number 3
Prepare for the interview by practising common questions and showcasing your customer service experience. Think of examples where you’ve gone above and beyond, as this will resonate well with the team at Places for People.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Places for People family. Let’s make it happen!
We think you need these skills to ace Property Administrator in Somerset
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re not just ticking boxes but genuinely excited about the opportunity to contribute to our community spirit.
Tailor Your CV: Make sure your CV is tailored to the Property Administrator role. Highlight your relevant experience in customer service and administration, and don’t forget to mention your skills with Microsoft packages – we love a detail-oriented candidate!
Be Yourself: We’re all about hiring people, not numbers! So, don’t be afraid to let your personality come through in your application. Share your motivations and how you embody our People Promises – it’s what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Touchstone
✨Know Your People Promises
Before the interview, take some time to understand Places for People's People Promises. They value enthusiasm, community spirit, and doing the right thing. Be ready to share examples from your past experiences that demonstrate how you embody these values.
✨Showcase Your Customer Service Skills
Since the role requires experience in customer service, prepare specific examples of how you've successfully handled customer interactions. Think about times when you went above and beyond to meet client expectations or resolved issues effectively.
✨Familiarise Yourself with Microsoft Packages
As a Property Administrator, you'll be using tools like Word, Teams, Outlook, and Excel. Brush up on your skills with these applications and be prepared to discuss how you've used them in previous roles to enhance your productivity.
✨Engage with Stakeholders
Strong stakeholder engagement is essential for this position. Think of instances where you've effectively communicated with different stakeholders. Be ready to discuss how you built relationships and ensured everyone was on the same page.