At a Glance
- Tasks: Manage maintenance for properties, ensuring timely resolution of issues and effective communication.
- Company: Join Places for People, a leading Social Enterprise focused on community and inclusivity.
- Benefits: Enjoy competitive salary, yearly reviews, training, and discounts at various shops and cinemas.
- Other info: Flexible working options available after training, with a supportive and inclusive culture.
- Why this job: Be part of a caring community that values your growth and well-being.
- Qualifications: Customer service experience preferred; training provided for the right candidate.
The predicted salary is between 31500 - 38500 £ per year.
At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
The role is FTC until February 2026. We are looking to recruit a Maintenance Controller on a Fixed Term basis. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business. This role is based on site at Touchstone Bath. The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (1 month), this role offers hybrid working (3 days at home).
You will have to proactively manage the Maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are always met. You ensure that all maintenance issues are triaged in a timely manner to the correct contractor who is responsible for rectifying the problem. Part of your role will involve you liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly.
Property management experience is preferred for this role; however, it is not essential as training will be provided. The ideal applicant will have a strong background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.
Experience / Skills:
- Customer Service Experience
- Good IT skills
- Stakeholder engagement skills
- Time management
- Experience of working within a fast-paced environment
We offer a comprehensive benefits package which includes:
- Competitive salary, with a salary review yearly
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
If you meet the criteria and are ready to make the next step in your career then click apply. We are committed to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
Maintenance Controller ( Fixed Term) in Somerset employer: Touchstone
Touchstone in Bath is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering high-quality property management services in the affordable housing sector, employees benefit from hybrid working arrangements, comprehensive training, and opportunities to engage with diverse stakeholders, making it a rewarding place to build a meaningful career.
