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- Tasks: Be the go-to person for customer enquiries and ensure top-notch service.
- Company: Join Places for People, a leading Social Enterprise focused on community spirit.
- Benefits: Enjoy great holiday pay, pension contributions, training, and exclusive discounts.
- Other info: Hybrid working available after training, with a supportive and dynamic team.
- Why this job: Make a real difference in communities while growing your career.
- Qualifications: Customer service experience and multitasking skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
At Places for People, we hire People, not numbers! We’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about your role: We are looking to recruit a Property Manager on a permanent basis. You will be providing the first point of contact for all customer enquiries and complaints relating to the customer and the property. It is imperative that the highest level of service is provided to both internal and external clients. Your role will involve managing and working with other internal teams to ensure that all new properties are uploaded onto the system and all information including diaries and documents are accurately recorded. This role is based at Touchstone, Bath. After an initial 3 month training period, we can offer hybrid working (3 days in the office, 2 days at home).
More about you: Customer Service Experience is essential for this role. Knowledge of IT packages such as MS Word and Excel along with the ability to multi-task is also desired. A basic DBS check is required.
The ideal candidate will have:
- Customer Service experience
- The ability to multi-task
The benefits: We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Property Manager employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so show us how you embody these traits. Research their mission and think about how your experiences align with their People Promises.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might just help you get your foot in the door. Remember, it’s all about who you know!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and property management. Think of examples from your past that showcase your ability to multi-task and provide excellent service. We want to see your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Places for People. Let’s make those communities thrive together!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re not just ticking boxes but genuinely excited about the opportunity to be part of our community-focused team.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Property Manager role. Highlight your customer service experience and any relevant IT skills, as these are key to what we’re looking for!
Be Personable: Remember, we hire people, not numbers! Use a friendly tone in your cover letter and show us how you embody our People Promises. We love candidates who can connect with our values and demonstrate respect and enthusiasm.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Touchstone
✨Know Your People Promises
Before the interview, take some time to familiarise yourself with Places for People's People Promises. They’re looking for someone who embodies these values, so think about how your own experiences align with them and be ready to share specific examples.
✨Showcase Your Customer Service Skills
As a Property Manager, customer service is key. Prepare to discuss your previous experiences in customer service roles. Think of situations where you went above and beyond for a customer or resolved a difficult issue, and be ready to explain how you handled it.
✨Demonstrate Your IT Proficiency
Since knowledge of IT packages like MS Word and Excel is desired, brush up on these tools before your interview. Be prepared to discuss how you've used them in past roles, especially in managing information or multi-tasking effectively.
✨Emphasise Your Community Spirit
Places for People values community spirit, so think about how you can contribute to creating inclusive and thriving communities. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to community engagement.