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- Tasks: Support a property management team with admin tasks and client expectations.
- Company: Join a dynamic team at Touchstone, thriving in a competitive environment.
- Benefits: Enjoy hybrid working options, training, and a supportive work culture.
- Other info: Opportunity for career growth in a safe and collaborative environment.
- Why this job: Make a difference in property management while developing your skills.
- Qualifications: Customer service experience and proficiency in Microsoft Office are preferred.
The predicted salary is between 30000 - 40000 £ per year.
The role is FTC for 12 months.
More about the team: Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. Reporting to the Portfolio Manager, we are looking to recruit a Property Administrator on a permanent basis. After a period of initial training (3 months), we are able to offer hybrid working options (3 days at home).
More about your role: As a Property Administrator, you will provide administrative support to a property management team in such a manner that client expectation and SLAs are met, whilst complying with statutory and contractual requirements. On a daily basis you will work as part of the wider team to review tenancy agreements, check and pay utility bills and deal with incoming mail. At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.
More about you: The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential.
Property Administrator employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the property management field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your skills, especially in customer service and Microsoft packages, align with their needs. We want you to shine!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you handle stakeholder engagement. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Property Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Administrator role. Highlight any relevant experience in customer service and your familiarity with Microsoft packages. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your communication skills and any experience you have with property management or administrative tasks.
Showcase Your Team Spirit: Since you'll be working closely with a property management team, let us know about your teamwork experiences. Share examples of how you've collaborated with others to meet goals or solve problems in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Touchstone
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator inside out. Familiarise yourself with tenancy agreements, utility bills, and the importance of meeting client expectations. This will show that you're genuinely interested in the position and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since the ideal candidate has experience in customer service, be prepared to share specific examples of how you've handled customer queries or resolved issues in the past. Highlight your communication skills and how you engage with stakeholders, as this is crucial for the role.
✨Get Comfortable with Tech
Brush up on your Microsoft Office skills, especially Word, Excel, Teams, and Outlook. You might be asked about your proficiency during the interview, so it’s a good idea to have some examples ready of how you've used these tools in previous roles.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the training process, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the team.