Crisis Service Team Leader – Here For You Leeds

Touchstone Pay Structure (2024) points 23-25 starting at £33,699.66 pa/pro rata. Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm – 10.00pm. 26 hours per week (plus an additional 7.5 hours per week Admin Hours). The role will require working 3:00pm-10:00pm on Thursdays, Fridays, Saturdays and Sundays (including bank holidays), plus working 7.5 admin hours flexibly throughout the week.

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire, including the 2nd most inclusive employer in the UK in the “Top 50 Most Inclusive Employers” list and achieved Investors in People – Platinum accreditation. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

We are seeking self-motivated individuals who have experience of supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities. The Here For You service provides support to individuals, aged 16 years or older, who are struggling to cope and may have thoughts of self-harm or suicide. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible.

Responsibilities:

• Provide support to individuals who may be experiencing emotional distress, including those at risk of self-harm or suicide.
• Support individuals from BME and LGBTQ+ communities.
• Participate in the Here For You service, which operates 7 days a week and 365 days a year in collaboration with emergency services, primary care, statutory services and other community services to provide appropriate support away from A&E and 136 suites where possible.

Requirements / Qualifications:

• Experience in supporting people with emotional distress, including those at risk of suicide and self-harm; experience with diverse communities (BME, LGBTQ+).
• Willingness and ability to work 3:00pm-10:00pm on Thursdays, Fridays, Saturdays and Sundays (including bank holidays) and to complete 7.5 admin hours flexibly across the week.

Benefits:

• Working for a diverse and inclusive organisation (36% BME staff, 25% LGBTQ+ staff, 16% staff with a disability).
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata).
• Flexible working opportunities.
• Personal wellbeing budget and access to counselling and 24/7 confidential staff helpline.
• Health and wellbeing activities and staff team away days.
• Inclusive maternity and parental policies and pay.
• Additional day of leave as a celebration day or health and wellbeing.
• Learning and personal development opportunities.

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, including BME and LGBTQ+ and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.