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- Tasks: Lead a team providing vital support to individuals in emotional distress.
- Company: Join Touchstone, a top inclusive mental health charity in the UK.
- Benefits: Enjoy 28 days leave, flexible hours, and a personal wellbeing budget.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in supporting individuals with emotional challenges is essential.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
The predicted salary is between 33699 - 47179 ÂŁ per year.
TASKS
SALARY: Touchstone Pay Structure (2024) points 23-25 starting at ÂŁ33,699.66 pa/pro rata. Any increase in pay point(s) will be reviewed on an annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.
HOURS: 26 hours per week (Plus an additional 7.5 hours per week Admin Hours). The role will require working 3:00pm-10:00pm on Thursdays, Fridays, Saturdays and Sundays (including bank holidays), plus working 7.5 admin hours flexibly throughout the week.
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire, including the 2nd most inclusive employer in the UK in the “Top 50 Most Inclusive Employers” list and achieved Investors in People – Platinum accreditation. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.
We are seeking self-motivated individuals who have experience of supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities. The Here For You service provides support to individuals, aged 16 years or older, who are struggling to cope and may have thoughts of self-harm or suicide. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible.
Online Information Session: Thursday 19 March, 2pm-3pm, via Microsoft Teams
CLOSING DATE: Sunday 29 March 2026
Interviews will be held on: Tuesday 14 April 2026
Benefits
- Working for a diverse and inclusive organisation e.g. 36% BME staff, 25% LGBTQ+ staff, 16% staff with a disability.
- Staff and peer support networks.
- 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata).
- Flexible working opportunities.
- Personal wellbeing budget.
- Access to counselling and 24/7 confidential staff helpline.
- Health and wellbeing activities and fun staff team away days.
- Inclusive maternity and parental policies and pay.
- Additional day of leave as a celebration day or health and wellbeing.
- Learning and personal development opportunities.
Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy.
Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role. If appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.
Applications can be obtained by visiting our website or by e-mailing us. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Crisis Service Team Leader in Leeds employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Service Team Leader in Leeds
✨Tip Number 1
Get to know the organisation! Research Touchstone and its values, especially around mental health and inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or attend their online information sessions. This can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Given the nature of the role, think about how you'd handle specific scenarios related to emotional distress or crisis situations. Practising your responses can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Touchstone team. Don’t wait until the last minute; get your application in early!
We think you need these skills to ace Crisis Service Team Leader in Leeds
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way!
Tailor Your Application: Make sure to customise your application for the Crisis Service Team Leader position. Highlight your relevant experience in supporting individuals with emotional distress and working with diverse communities. Show us why you're the perfect fit!
Show Your Passion: We love seeing candidates who are genuinely passionate about mental health and wellbeing. Use your application to express why this role matters to you and how you can contribute to our mission at Touchstone.
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so make sure to apply through our website as soon as you can to secure your chance.
How to prepare for a job interview at Touchstone
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Crisis Service Team Leader. Familiarise yourself with the specific challenges faced by individuals experiencing emotional distress, especially those from BME and LGBTQ+ communities.
✨Show Your Empathy
During the interview, demonstrate your ability to empathise with individuals in crisis. Share personal experiences or examples from previous roles where you successfully supported someone in distress. This will show that you have the right mindset for the role.
✨Prepare Questions
Have a list of thoughtful questions ready to ask the interviewers. Inquire about the team dynamics, support systems in place for staff, and how Touchstone measures success in their services. This shows your genuine interest in the organisation and the role.
✨Highlight Your Flexibility
Since the role requires working evenings and weekends, be prepared to discuss your availability and willingness to adapt to the schedule. Emphasise any previous experience you have with flexible working hours or managing work-life balance effectively.