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For Companies At a Glance
- Tasks: Lead property management services and enhance operational procedures for a thriving community.
- Company: Join the UK's leading Social Enterprise dedicated to inclusive communities.
- Benefits: Enjoy excellent holiday pay, pension contributions, training, and exclusive discounts.
- Why this job: Make a real impact in a role that values people and community spirit.
- Qualifications: Experience in property management, team leadership, and strong analytical skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
We are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function.
The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations. A basic DBS check is mandatory.
The Operations Manager will be responsible for delivering property management services for void properties and administrative tasks, in line with current legislation and best practice. You will work closely with other Senior Managers to determine best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role. Line management is also essential, and you will be expected to undertake appraisals and lead on the development of other members of staff.
The successful candidate will have:
- Knowledge of the property sector
- Experience of leading and managing teams
- Sound financial skills
- Analytical / problem solving skills
- Stakeholder engagement skills
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here, people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier, which can include:
- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Operations Manager in England employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the property sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Places for People and their community values. Show us that you embody our People Promises by sharing examples of how you've done the right thing in your previous roles.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in the past, especially in managing teams or improving services. We love hearing about your analytical approach!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Operations Manager in England
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your experience. Show us your enthusiasm and how you embody our People Promises.
Tailor Your Application: Make sure to customise your application for the Operations Manager role. Highlight your relevant experience in property management and team leadership, and explain how you can contribute to our mission of creating thriving communities.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in real situations. Whether it’s problem-solving or stakeholder engagement, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Touchstone
✨Know Your People Promises
Before the interview, take some time to familiarise yourself with Places for People's People Promises. They’re looking for someone who embodies these values, so be ready to share examples from your past experiences that demonstrate your commitment to doing the right thing and fostering community spirit.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead and manage teams effectively. Prepare specific examples of how you've successfully led teams in the past, focusing on your approach to appraisals and staff development. This will show them you can inspire and motivate others.
✨Demonstrate Financial Acumen
Since sound financial skills are crucial for this role, brush up on your knowledge of budget management and financial reporting. Be prepared to discuss how you've managed budgets in previous roles and how you can apply that experience to meet client expectations at Places for People.
✨Engage with Stakeholders
Stakeholder engagement is key in this position. Think about times when you've successfully collaborated with different stakeholders. Be ready to discuss your strategies for building relationships and ensuring high standards of customer service, as this will resonate well with their mission.
