At a Glance
- Tasks: Manage properties and provide top-notch customer service to residents.
- Company: Join Places for People, a leading social enterprise focused on community spirit.
- Benefits: Enjoy excellent holiday pay, pension contributions, and discounts on various services.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible working options available after training, with a commitment to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about your role:
Reporting to the Operations Manager, we are looking to recruit a Property Manager on a permanent basis. Based in Edinburgh, you will act as the first point of contact for all customer enquiries and complaints relating to the customer and the property. It is imperative that the highest level of service is provided to both internal and external clients. This role is able to offer hybrid working after an initial period of training. A basic DBS check is mandatory.
More about you:
- Customer Service Experience
- A proven track record of dealing with stakeholders
- Expertise with IT packages with MS Office
- Good communication skills
The benefits:
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We offer a comprehensive benefits package which can include:
- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
Safeguarding:
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Property Manager in Dunfermline employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Dunfermline
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so do a bit of research on their projects and initiatives. This will help you connect with them during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Property Manager, you'll be the first point of contact for customers. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work there. Plus, it shows your proactive side!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the company there.
We think you need these skills to ace Property Manager in Dunfermline
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're not just ticking boxes but genuinely excited about the opportunity to contribute to our community spirit.
Tailor Your Experience: Make sure to highlight your customer service experience and any relevant skills in your application. We’re looking for someone who embodies our People Promises, so connect your past experiences to what we value!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us understand your qualifications and how you can fit into our team.
Apply Through Our Website: Don’t forget to apply directly through our careers site! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more details about the role there!
How to prepare for a job interview at Touchstone
✨Know Your People Promises
Before the interview, take some time to familiarise yourself with Places for People's People Promises. They’re looking for someone who embodies these values, so be ready to share examples of how you’ve demonstrated them in your previous roles.
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be the first point of contact for customer enquiries and complaints. Prepare specific examples from your past experiences where you provided exceptional customer service or resolved conflicts effectively.
✨Communicate Clearly and Confidently
Good communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their approach to community building or how they support employee development, which aligns with their commitment to creating thriving communities.