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- Tasks: Support individuals in crisis, providing 1-to-1 assistance and a safe space for coping.
- Company: Join Touchstone, a community-focused organisation dedicated to mental health support.
- Benefits: Enjoy a personal wellbeing budget, 28 days leave, agile working, and more perks!
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Lived experience and background in supporting emotional distress are essential.
- Other info: Flexible hours, inclusive culture, and opportunities for personal development await you!
The predicted salary is between 28800 - 43200 £ per year.
The Here For You service provides support to individuals who are struggling to cope and may have thoughts of self-harm or suicide in an evening and feel they need support. The service operates 7 nights a week, 365 days a year supporting people aged 16 years or older across Kirklees, Leeds, and Wakefield.
The service works alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible. The service delivers 1-to-1 support to de-escalate crisis and listen to individuals' immediate concerns, as well as providing a calming and inclusive space for individuals to be their authentic self and develop distraction and coping techniques to empower self-management and prevent future crisis.
Requirements
We are looking to recruit people with lived experience and experience of supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BAME and LGBTQ+ communities.
Benefits
- Personal wellbeing budget
- 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
- Agile working opportunities
- Cycle to work scheme
- Access to counselling and 24/7 confidential staff Mindful Employer helpline
- Health and wellbeing and fun organisational staff away days
- Inclusive maternity and parental policies and pay
- A full range of staff and peer support networks
- Additional day of leave for a celebration day
- Learning and personal development opportunities
CLOSING DATE: Monday 23rd June 2025
Interviews will be held on: Monday 7th July 2025
Crisis Support Worker (Here For You Wakefield) employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Support Worker (Here For You Wakefield)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in crisis, particularly those from BAME and LGBTQ+ communities. Understanding their unique experiences will help you connect better during interviews and demonstrate your commitment to inclusivity.
✨Tip Number 2
Network with professionals already working in crisis support or related fields. Attend local workshops or seminars to gain insights and make connections that could lead to valuable recommendations or referrals for the position.
✨Tip Number 3
Prepare to discuss your lived experience and how it informs your approach to supporting others in emotional distress. Be ready to share specific examples of how you've helped someone in a similar situation, as this can set you apart from other candidates.
✨Tip Number 4
Research the Here For You service and its collaboration with emergency services and community organisations. Being knowledgeable about their operations will show your genuine interest in the role and your readiness to contribute effectively from day one.
We think you need these skills to ace Crisis Support Worker (Here For You Wakefield)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Crisis Support Worker position. Understand the key responsibilities and the type of support the service provides, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any lived experience or professional background that relates to supporting individuals in emotional distress. Mention specific instances where you've helped others, particularly those at risk of self-harm or suicide.
Showcase Your Skills: Demonstrate your skills in de-escalation, active listening, and providing a calming presence. Use examples from your past experiences to illustrate how you can contribute to the Here For You service.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your passion for supporting BAME and LGBTQ+ communities, and explain why you want to work with the Here For You service specifically.
How to prepare for a job interview at Touchstone
✨Show Your Empathy
As a Crisis Support Worker, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported someone in emotional distress. This will demonstrate your ability to connect with individuals who may be struggling.
✨Understand the Role
Familiarise yourself with the specific duties of the role and the services provided by Here For You. Knowing how the service operates and its collaboration with other agencies will show your genuine interest and preparedness for the position.
✨Highlight Relevant Experience
If you have lived experience or have worked with BAME and LGBTQ+ communities, make sure to mention this during your interview. Discussing your background can illustrate your understanding of diverse needs and your capability to provide inclusive support.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and how the service measures success. This shows that you are not only interested in the job but also in how you can contribute to the team's goals.
