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- Tasks: Lead a team providing vital support to individuals in emotional distress.
- Company: Join Touchstone, a top inclusive mental health charity in Yorkshire.
- Benefits: Enjoy 28 days leave, flexible hours, and a personal wellbeing budget.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in supporting those with emotional distress and diverse communities.
- Other info: Be part of an award-winning team committed to inclusivity and personal development.
The predicted salary is between 33699 - 47179 £ per year.
Touchstone Pay Structure (2024) points 23-25 starting at £33,699.66 pa/pro rata. Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm – 10.00pm. 26 hours per week (plus an additional 7.5 hours per week Admin Hours). The role will require working 3:00pm-10:00pm on Thursdays, Fridays, Saturdays and Sundays (including bank holidays), plus working 7.5 admin hours flexibly throughout the week.
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire, including the 2nd most inclusive employer in the UK in the “Top 50 Most Inclusive Employers” list and achieved Investors in People – Platinum accreditation. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.
We are seeking self-motivated individuals who have experience of supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities. The Here For You service provides support to individuals, aged 16 years or older, who are struggling to cope and may have thoughts of self-harm or suicide. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals.
Benefits:
- Working for a diverse and inclusive organisation (36% BME staff, 25% LGBTQ+ staff, 16% staff with a disability).
- 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata).
- Flexible working opportunities.
- Personal wellbeing budget and access to counselling and 24/7 confidential staff helpline.
- Health and wellbeing activities and staff team away days.
- Inclusive maternity and parental policies and pay.
- Additional day of leave as a celebration day or health and wellbeing.
- Learning and personal development opportunities.
Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, including BME and LGBTQ+ and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed.
Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role; if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.
Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Crisis Service Team Leader – Here For You Leeds employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Service Team Leader – Here For You Leeds
✨Tip Number 1
Get to know the organisation! Research Touchstone and its values, especially their commitment to diversity and inclusion. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or attend local events related to mental health. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Given the nature of the Crisis Service Team Leader role, think about how you'd handle specific scenarios involving emotional distress or crisis situations. Practising your responses can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining Touchstone. Don’t forget to submit your application early to avoid missing out!
We think you need these skills to ace Crisis Service Team Leader – Here For You Leeds
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way!
Tailor Your Application: Make sure to customise your application for the Crisis Service Team Leader position. Highlight your relevant experience in supporting individuals with emotional distress and working with diverse communities. Show us why you're the perfect fit!
Show Your Passion: We love to see candidates who are genuinely passionate about mental health and wellbeing. Use your application to express why this role matters to you and how you can contribute to our mission at Touchstone.
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so get yours in as soon as you can. Head over to our website to apply today!
How to prepare for a job interview at Touchstone
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Crisis Service Team Leader. Familiarise yourself with the Here For You service and its approach to supporting individuals in emotional distress. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working with diverse communities, especially BME and LGBTQ+ groups. Prepare specific examples of how you've supported individuals facing emotional challenges, including any relevant situations involving self-harm or suicidal thoughts. This will highlight your suitability for the position.
✨Emphasise Your Flexibility
Since the role requires working evenings and weekends, be prepared to discuss your availability and willingness to work these hours. Highlight any past experiences where you've successfully managed similar schedules, showing that you're adaptable and committed to the role.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team culture, training opportunities, and how Touchstone supports its staff. This not only shows your interest in the organisation but also helps you gauge if it's the right fit for you.