At a Glance
- Tasks: Maximise rental collections and collaborate with Property Managers and Finance Team.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Competitive salary, yearly reviews, pension contributions, bonuses, and exclusive discounts.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a caring community that values people over numbers and supports your growth.
- Qualifications: Customer service experience, strong communication skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
The ideal candidate will come from a customer service background with good communication skills - both written and verbal. You will also possess good numerical and literacy skills. An understanding of credit control and working in arrears is beneficial but not essential. In addition, you will be able to deal with customer complaints and work with stakeholders at different levels.
We prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. We offer a comprehensive benefits package which includes:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 4.5%
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
If you meet the criteria and are ready to make the next step in your career then click apply. We are committed to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know.
For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
Credit Controller Administrator employer: Touchstone
At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Located in the vibrant city of Bath, we offer a supportive and inclusive work culture where employee growth is prioritised through comprehensive training and development opportunities. With a competitive salary, generous benefits package, and a commitment to community spirit, joining our team means becoming part of a dedicated organisation that truly cares about your well-being and professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Administrator
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and inclusivity, so do a bit of research on their values and think about how you can showcase your alignment with them during interviews.
✨Tip Number 2
Practice your communication skills! Since the role involves working closely with Property Managers and Finance Teams, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your motivation for the role and how you can contribute to the team. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Be ready to discuss flexibility! Places for People is open to discussing reduced hours or flexible working arrangements, so if you have specific needs, don’t hesitate to bring them up during the interview. It shows you're proactive and honest!
We think you need these skills to ace Credit Controller Administrator
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to know who you are beyond your experience. Show us your enthusiasm and how you embody our People Promises.
Tailor Your Application:Make sure to customise your application for the Credit Controller Administrator role. Highlight your customer service skills and any relevant experience that aligns with what we're looking for. It shows us you’re genuinely interested!
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and keep your points concise. This makes it easier for us to see your strengths and how you can contribute to our community.
Apply Through Our Website:Don’t forget to apply directly through our careers site! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more details about the role there!
How to prepare for a job interview at Touchstone
✨Know Your Numbers
As a Credit Controller Administrator, you'll be dealing with numbers daily. Brush up on your numerical skills and be ready to discuss how you've used them in previous roles. This will show your potential employer that you’re not just about the people side of things, but you can also handle the financial aspects effectively.
✨Emphasise Your People Skills
Places for People values community spirit and respect. Prepare examples of how you've successfully dealt with customer complaints or worked collaboratively with teams. Highlighting your enthusiasm for helping others will resonate well with their People Promises.
✨Research the Company Culture
Familiarise yourself with Places for People's mission and values. Understanding their commitment to inclusivity and community will help you align your answers during the interview. You might even want to mention how you can contribute to their culture of care and support.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, or company initiatives. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.
