At a Glance
- Tasks: Manage client accounts, process transactions, and handle queries in a supportive team.
- Company: Join Places for People, a leading Social Enterprise focused on community and inclusivity.
- Benefits: Enjoy hybrid working, competitive salary, and a commitment to your professional growth.
- Other info: Flexible working hours and a safe environment with a mandatory DBS check.
- Why this job: Be part of a caring community that values your contributions and supports your development.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
We are looking to recruit a Client Accounts Administrator on a FTC basis until June 2027. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business. The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training (Approx 3 months), we can offer hybrid working (3 days at home).
As a Client Accounts Administrator, you will be responsible for providing frontline transactional input to the database. On a daily basis you will work as part of the wider team to ensure bank transactions are recorded accurately and allocated to the database. In addition to raising payments through the system, you will deal with internal and external queries relating to their portfolio.
At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.
The ideal candidate will have previously worked in a similar role. Experience with Microsoft packages such as Excel are advantageous. Communication skills are essential.
Client Accounts Administrator ( Fixed term ) employer: Touchstone
At Places for People, we pride ourselves on being a supportive and inclusive employer that values the well-being and growth of our employees. With a strong commitment to community spirit and a culture that encourages personal development, we offer flexible working arrangements, including hybrid options after training, to ensure a healthy work-life balance. Join us in making a meaningful impact while enjoying a rewarding career in a dynamic environment dedicated to creating thriving communities.
StudySmarter Expert Advice🤫
We think this is how you could land Client Accounts Administrator ( Fixed term )
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and doing the right thing, so show us how you embody these values in your interactions. Research their mission and think about how your personal experiences align with their People Promises.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the role and the team. A friendly chat can give you valuable insights and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to client accounts and teamwork. Think of examples from your past that highlight your skills and enthusiasm for the role. We want to see your motivation shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a community that cares about its people.
We think you need these skills to ace Client Accounts Administrator ( Fixed term )
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're not just ticking boxes but genuinely excited about joining our community and contributing to our mission.
Tailor Your CV:Make sure your CV is tailored to the Client Accounts Administrator role. Highlight relevant experience and skills, especially with Microsoft packages and communication, so we can see how you fit into our team.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Touchstone
✨Know Your People Promises
Before the interview, take some time to understand Places for People's People Promises. Think about how your values align with theirs and be ready to share examples of how you've embodied these principles in your previous roles.
✨Show Enthusiasm for Community Spirit
During the interview, express your passion for community engagement and how you can contribute to creating inclusive environments. Share any relevant experiences where you've positively impacted a community or team.
✨Brush Up on Your Excel Skills
Since experience with Microsoft Excel is advantageous, make sure you're comfortable discussing your proficiency. Consider preparing a few examples of how you've used Excel in past roles, especially in relation to data management or reporting.
✨Prepare for Queries
As the role involves dealing with internal and external queries, think about common questions you might face in a client accounts position. Prepare clear, concise responses that demonstrate your problem-solving skills and ability to communicate effectively.
