At a Glance
- Tasks: Be the first point of contact for customer enquiries and manage property information.
- Company: Join Places for People, a leading Social Enterprise focused on community spirit.
- Benefits: Enjoy excellent holiday pay, pension contributions, training, and exclusive discounts.
- Other info: Hybrid working available after training, with a commitment to diversity and inclusion.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Customer service experience and good IT skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
At Places for People, we hire People, not numbers! We are looking to recruit a Property Manager on a permanent basis. You will be providing the first point of contact for all customer enquiries and complaints relating to the customer and the property, ensuring the highest level of service is provided to both internal and external clients.
Your role will involve managing and working with other internal teams to ensure that all new properties are uploaded onto the system and all information including diaries and documents are accurately recorded. This role is based at Touchstone, Bath. After an initial 3 month training period, we can offer hybrid working (3 days in the office, 2 days at home).
More about you
- Customer Service experience is essential for this role.
- Knowledge of IT packages such as MS Word and Excel along with the ability to multi-task is also desired.
The ideal candidate will have:
- Customer Service experience
- Good IT skills
- Excellent communication skills
- Stakeholder engagement/management
- The ability to multi-task
The benefits
We offer a comprehensive benefits package which can include:
- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know.
Safeguarding
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
Property Manager in Bath employer: Touchstone
At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Our commitment to fostering a supportive work culture in Bath, combined with our comprehensive benefits package and opportunities for professional growth, ensures that our employees can thrive while making a meaningful impact in the community. With hybrid working options and a focus on inclusivity, we empower our team members to flourish both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Bath
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so do a bit of research on their projects and initiatives. This will help you connect with them during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Property Manager, you'll be the first point of contact for customers. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've juggled multiple tasks successfully. This will demonstrate your capability to manage various responsibilities in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can explore more about the role and the company while you’re at it!
We think you need these skills to ace Property Manager in Bath
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're not just ticking boxes but genuinely excited about becoming a Property Manager and contributing to our community spirit.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention your customer service background and any IT skills you have, as these are key for the role. We love seeing how you connect your experiences to what we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us understand your qualifications and how you fit into our team without getting lost in too much detail.
Apply Through Our Website:Don’t forget to apply directly through our careers site! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more info about the role and our company while you’re there!
How to prepare for a job interview at Touchstone
✨Know Your People Promises
Before the interview, take some time to familiarise yourself with Places for People's People Promises. They value enthusiasm, community spirit, and doing the right thing. Be ready to share examples from your past experiences that demonstrate how you embody these values.
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be the first point of contact for customer enquiries. Prepare specific examples of how you've handled customer complaints or provided exceptional service in previous roles. This will show your potential employer that you understand the importance of customer satisfaction.
✨Brush Up on IT Skills
Since good IT skills are essential for this role, make sure you're comfortable with MS Word and Excel. You might be asked about your experience with these tools, so consider preparing a few examples of how you've used them effectively in your previous jobs.
✨Prepare for Stakeholder Engagement Questions
Expect questions about how you manage relationships with different stakeholders. Think of instances where you've successfully engaged with clients or team members, and be ready to discuss your approach to communication and collaboration.
