Maintenance Controller ( Fixed Term) in Bath

At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

The role is FTC until February 2026. We are looking to recruit a Maintenance Controller on a Fixed Term basis. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business. This role is based on site at Touchstone Bath. The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (1 month) this role offers hybrid working (3 days at home).

You will have to proactively manage the Maintenance aspect of a portfolio of properties ensuring that client, company and statutory requirements are always met. You ensure that all maintenance issues are triaged in a timely manner to the correct contractor who is responsible for rectifying the problem. Part of your role will involve you liaising with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly.

Property management experience is preferred for this role; however, it is not essential as training will be provided. The ideal applicant will have a strong background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.

• Customer Service Experience
• Good IT skills
• Stakeholder engagement skills
• Time management
• Experience of working within a fast-paced environment

We offer a comprehensive benefits package which includes:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know.

For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.