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- Tasks: Maximise rental collections and collaborate with Property Managers and Finance Team.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, pension contributions, bonuses, and exclusive discounts.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a caring community that values people over numbers.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis, you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
The ideal candidate will come from a customer service background with good communication skills - both written and verbal. You will also possess good numerical and literacy skills. An understanding of credit control and working in arrears is beneficial but not essential. In addition, you will be able to deal with customer complaints and work with stakeholders at different levels.
We offer a comprehensive benefits package which includes:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 4.5%
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
We are committed to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
Credit Controller Administrator in Bath employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
skillsemployment@placesforpeople.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Administrator in Bath
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and inclusivity, so show them you embody these values. Research their mission and think about how your personal experiences align with their People Promises.
✨Tip Number 2
Practice your communication skills! Since the role involves working closely with Property Managers and Finance Teams, being able to articulate your thoughts clearly is key. Try role-playing common scenarios or questions you might face in the interview.
✨Tip Number 3
Be ready to discuss your customer service experience! They’re looking for someone who can handle complaints and work with various stakeholders. Prepare examples of how you've successfully resolved issues in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and genuinely interested in joining a community that cares about its people.
We think you need these skills to ace Credit Controller Administrator in Bath
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your qualifications. Show us your enthusiasm and how you embody our People Promises.
Tailor Your Application: Make sure to customise your application for the Credit Controller Administrator role. Highlight your customer service experience and any relevant skills that align with what we're looking for. This shows us you’re genuinely interested!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and keep your points concise. This makes it easier for us to see your strengths and how you can contribute to our community.
Apply Through Our Website: Don’t forget to apply directly through our careers site! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more details about the role there!
How to prepare for a job interview at Touchstone
✨Know Your Numbers
As a Credit Controller Administrator, you'll be dealing with numbers daily. Brush up on your numerical skills and be prepared to discuss how you've used them in previous roles. This will show your potential employer that you’re confident and capable in handling financial data.
✨Emphasise Your People Skills
Places for People values community spirit and respect. Be ready to share examples of how you've successfully worked with customers or colleagues in the past. Highlighting your communication skills and ability to handle complaints will demonstrate that you embody their People Promises.
✨Research the Company Culture
Understanding the ethos of Places for People is crucial. Familiarise yourself with their commitment to inclusivity and community. During the interview, mention how your values align with theirs, showing that you're not just looking for a job, but a place where you can contribute positively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you, too. Plus, it gives you a chance to engage with your interviewers.