Client Accounts Administrator ( Fixed term ) in Bath

Client Accounts Administrator ( Fixed term ) in Bath

Bath Temporary 30000 - 40000 Β£ / year (est.) Home office (partial)
Touchstone

At a Glance

  • Tasks: Manage client accounts and ensure accurate financial transactions.
  • Company: Join Places for People, a leading UK Social Enterprise focused on community spirit.
  • Benefits: Enjoy competitive salary, yearly reviews, training, and exclusive discounts.
  • Other info: Flexible working options available after training, with a commitment to inclusivity.
  • Why this job: Be part of a caring community that values your growth and well-being.
  • Qualifications: Experience in administration and strong communication skills are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

We are looking to recruit a Client Accounts Administrator on a FTC basis until June 2027. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business.

The working hours for this role are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. After an initial period of training (Approx 3 months), we can offer hybrid working (3 days at home).

As a Client Accounts Administrator, you will be responsible for providing frontline transactional input to the database. On a daily basis you will work as part of the wider team to ensure bank transactions are recorded accurately and allocated to the database. In addition to raising payments through the system, you will deal with internal and external queries relating to their portfolio.

The ideal candidate will have previously worked in a similar role. Experience with Microsoft packages such as Excel are advantageous. Communication skills are essential.

  • Experience in an administration role
  • Experience with MS packages such as Excel
  • Strong attention to detail
  • Excellent communication skills

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

  • Competitive salary, with a salary review yearly
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Client Accounts Administrator ( Fixed term ) in Bath employer: Touchstone

At Places for People, we pride ourselves on being an employer that truly values its people, fostering a supportive and inclusive work culture where every employee can thrive. With a commitment to professional development, competitive salaries, and a comprehensive benefits package, including hybrid working options, we empower our team members to grow while making a meaningful impact in the communities we serve. Join us and be part of a community that cares about your well-being and success!

Touchstone

Contact Details:

Touchstone Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Client Accounts Administrator ( Fixed term ) in Bath

✨Get Involved in Local Volunteering

Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.

✨Tap into Nonprofit Networks

Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Touchstone!

✨Attend Sector-Specific Events

Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!

✨Don’t Forget Online Applications!

When you spot a temporary role at Touchstone that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.

We think you need these skills to ace Client Accounts Administrator ( Fixed term ) in Bath

Administration Experience
Microsoft Excel
Attention to Detail
Communication Skills
Database Management
Transaction Processing
Customer Service

Some tips for your application 🫑

Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Touchstone. Share any experiences you've had with social impact projects or volunteering β€” it shows you live and breathe the cause!

Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.

References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Touchstone.

Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Touchstone!

How to prepare for a job interview at Touchstone

✨Show Your Passion for the Cause

When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Touchstone resonates with you and share personal experiences that reflect your commitment to similar causes.

✨Demonstrate Your Flexibility and Adaptability

Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Client Accounts Administrator ( Fixed term ) position.

✨Know Your Community Tools

Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.

✨Be Prepared for Scenario-Based Questions

Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.