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- Tasks: Maximise rental collections and collaborate with Property Managers and Finance Team.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Competitive salary, yearly reviews, pension contributions, bonuses, and exclusive discounts.
- Other info: Hybrid working model with flexible hours and a commitment to inclusivity.
- Why this job: Be part of a caring community that values people over numbers and supports your growth.
- Qualifications: Customer service experience, strong communication skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
At Places for People, we hire People, not numbers! We are looking to recruit a Credit Control Administrator on a permanent basis. Based in Bath, you will play a key role in maximising rental collections across client portfolios so that client expectations and SLAs are met. On a daily basis you will work with the Property Managers and Finance Team to maintain a high level of performance whilst delivering effective solutions to the customer, client and the team. Running arrear reports and chasing any outstanding payments is also a key part of the role.
The ideal candidate will come from a customer service background with good communication skills - both written and verbal. You will also possess good numerical and literacy skills. An understanding of credit control and working in arrears is beneficial but not essential. In addition, you will be able to deal with customer complaints and work with stakeholders at different levels.
We prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. We offer a comprehensive benefits package which includes:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 4.5%
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
If you meet the criteria and are ready to make the next step in your career then click apply. We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know.
For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
Locations
Credit Controller Administrator in Bath, Somerset employer: Touchstone
Contact Detail:
Touchstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Administrator in Bath, Somerset
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and inclusivity, so do a bit of research on their values and think about how you can demonstrate that you embody them during your interview.
✨Tip Number 2
Practice your communication skills! Since the role involves working with Property Managers and Finance Teams, being able to articulate your thoughts clearly will be key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your motivation for the role and how you can contribute to maximising rental collections. A positive attitude goes a long way!
✨Tip Number 4
Be ready to discuss flexibility! Places for People is open to discussing reduced hours or flexible working arrangements, so if you have specific needs, don’t hesitate to bring them up during the interview. It shows you're proactive and honest!
We think you need these skills to ace Credit Controller Administrator in Bath, Somerset
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your experience. Show us your enthusiasm and how you embody our People Promises.
Tailor Your Application: Make sure to customise your application for the Credit Controller Administrator role. Highlight your customer service background and any relevant skills that align with what we're looking for. It shows us you've done your homework!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get to the point. Avoid jargon and make sure your key skills and experiences stand out. This helps us see why you're a great fit for the team.
Apply Through Our Website: Don't forget to apply directly through our careers site! It's the best way to ensure your application gets to us. Plus, you'll find more details about the role and our amazing community while you're there.
How to prepare for a job interview at Touchstone
✨Understand the Company Culture
Before your interview, take some time to research Places for People and their People Promises. They value community spirit and a positive attitude, so think about how you can demonstrate these qualities during your conversation.
✨Showcase Your Customer Service Skills
Since the role involves working closely with clients and handling complaints, prepare examples from your past experiences that highlight your communication skills and ability to resolve issues effectively. This will show that you can embody their commitment to customer satisfaction.
✨Be Ready to Discuss Flexibility
Places for People is open to discussing flexible working arrangements. Think about what flexibility means to you and be prepared to discuss it openly during the interview. This shows that you value work-life balance and are proactive about your needs.
✨Prepare for Numerical Questions
Even if credit control experience isn't essential, having a good grasp of numerical skills is important. Brush up on basic financial concepts and be ready to tackle any numerical questions they might throw your way. This will help you stand out as a strong candidate.