At a Glance
- Tasks: Lead a crisis service team supporting individuals in emotional distress and at risk of self-harm.
- Company: Join Touchstone, a multi-award-winning mental health charity making a real difference.
- Benefits: Enjoy 28 days annual leave, flexible working, and a personal wellbeing budget.
- Other info: Fixed term role with potential for extension; great career development opportunities.
- Why this job: Make a meaningful impact while working in a diverse and inclusive environment.
- Qualifications: Experience in line management and supporting individuals with emotional distress.
The predicted salary is between 23 - 25 £ per hour.
SALARY: Touchstone Pay Structure (2024) points 23-25 starting at £34,036.66 pa/pro rata. Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm – 10.00pm. Any increase in pay point(s) will be reviewed on an annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.
HOURS: 19.5 hours per week on Fridays, Saturdays and Sundays (Plus an additional 4 hours per week Admin Hours). This role is fixed term till 31 March 2028, with the possibility of extension. The role will require working 3:00pm-10:00pm on Fridays, Saturdays and Sundays (including bank holidays), plus 4 admin hours which can be carried out flexibly throughout the week.
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead. We are seeking self-motivated individuals who have experience of successfully line managing people, also supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities.
The Here For You service provides support to individuals, aged 16 years or older, who are struggling to cope and may have thoughts of self-harm or suicide. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible.
Benefits:
- Working for a diverse and inclusive organisation e.g. 36% BME staff, 25% LGBTQ+ staff, 16% staff with a disability.
- Staff and peer support networks.
- 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata).
- Flexible working opportunities.
- Personal wellbeing budget.
- Access to Employee Assistance Scheme, including counselling, 24/7 confidential staff helpline, virtual GP.
- Health and wellbeing activities and fun staff team away days.
- Inclusive maternity and parental policies and pay.
- Additional day of leave as a celebration day or health and wellbeing.
- Learning and personal development opportunities.
Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy.
Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role; if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.
Information Session: Wednesday 12 August, 2pm-3pm, via Microsoft Teams
CLOSING DATE: Sunday 23 August 2026
Interviews will be held on: Wednesday 02 September 2026
Crisis Service Team Leader (Here For You Leeds) employer: Touchstone Support - Mental Health Charity
Touchstone Support is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Leeds. With a strong focus on employee growth through comprehensive training and development opportunities, we empower our staff to make a meaningful impact in the lives of individuals facing mental health challenges. Our flexible scheduling and collaborative culture ensure that you can thrive both personally and professionally while contributing to vital community recovery efforts.
Contact Details:
Touchstone Support - Mental Health Charity Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Service Team Leader (Here For You Leeds)
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Touchstone Support - Mental Health Charity, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Crisis Service Team Leader (Here For You Leeds)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Touchstone Support - Mental Health Charity. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Touchstone Support - Mental Health Charity. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Touchstone Support - Mental Health Charity
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Touchstone Support - Mental Health Charity.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Crisis Service Team Leader (Here For You Leeds) role at Touchstone Support - Mental Health Charity, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Touchstone Support - Mental Health Charity that you can think critically and act effectively under pressure.
