To manage the day-to-day delivery of property and tenancy management services within the Social Housing business area, ensuring high standards of customer service, regulatory compliance, and operational performance. The role requires experience in the Social Housing sector, with a good working knowledge of landlord obligations, relevant legislation, and sector standards. The Operations Manager will lead a small team, support continuous service improvement, and work closely with the Portfolio Manager to meet client requirements and internal KPIs.
Responsibilities
- Service Delivery
- Team Management
- Compliance and Risk management
- Contractor and Supplier Management
- Performance and Reporting
Skills/Experience/Qualifications
- Social Housing experience
- Leading or supervising a team
- Proficiency with Microsoft Office
- Strong organisational and communication skills
- Strong ability to multitask
- Comfortable working with multiple groups within business
Operations Manager (Social Housing) in Bath employer: Touchstone Residential Property Management
Touchstone Residential Property Management is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a focus on social impact, you will have the opportunity to make a meaningful difference in the community while enjoying competitive benefits and a collaborative environment that fosters growth and innovation.
Contact Details:
Touchstone Residential Property Management Recruitment Team
