At a Glance
- Tasks: Manage properties and provide top-notch customer service to residents.
- Company: Join Places for People, a leading social enterprise focused on community spirit.
- Benefits: Enjoy excellent holiday pay, pension contributions, and discounts at various retailers.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible working options available after training, promoting work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
At Places for People, we hire People, not numbers! We are more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
Reporting to the Operations Manager, we are looking to recruit a Property Manager on a permanent basis. Based in Edinburgh, you will act as the first point of contact for all customer enquiries and complaints relating to the customer and the property. It is imperative that the highest level of service is provided to both internal and external clients.
This role is able to offer hybrid working after an initial period of training. A basic DBS check is mandatory.
The Essential Criteria:
- Customer Service Experience
- A proven track record of dealing with stakeholders
- Expertise with IT packages with MS Office
- Good communication skills
The Benefits:
We offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know.
We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
Property Manager employer: Touchstone Group Ltd
Contact Detail:
Touchstone Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and enthusiasm, so do a bit of research on their projects and initiatives. This will help you connect with them during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Property Manager, you'll be the first point of contact for customers. Role-play common scenarios with a friend or family member to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and the company, making it easier to tailor your approach.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for property management shine through! We want to see that you're not just ticking boxes but genuinely excited about the role and our mission.
Tailor Your Experience: Make sure to highlight your customer service experience and any relevant skills in your application. We love seeing how your background aligns with what we do at Places for People, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to apply directly through our careers site! It’s the best way to ensure your application gets to us without any hiccups. Plus, you can find more info about the role there too!
How to prepare for a job interview at Touchstone Group Ltd
✨Know Your Community
Before the interview, take some time to research the community where the property management role is based. Understand its unique challenges and opportunities. This will show your potential employer that you’re genuinely interested in making a positive impact.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a client or resolved a difficult situation. This aligns perfectly with the company’s focus on providing excellent service.
✨Emphasise Team Spirit
Places for People values community spirit and teamwork. Be ready to discuss how you’ve collaborated with others in previous roles. Share stories that demonstrate your ability to work well within a team and contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they measure success in the Property Manager role. This shows your enthusiasm and helps you determine if it’s the right fit for you.