Maintenance Controller

At Places for People, we hire People, not numbers! If you like the sound of one of our jobs, please apply. We value someone who embodies our People Promises: doing the right thing, being enthusiastic and motivated to grow, embracing community spirit, being respectful and enjoying their work. As the UK\’s leading Social Enterprise, we are dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Overview

We are looking to recruit a Maintenance Controller on a permanent basis. Reporting to the Operations Manager, you will proactively manage the Maintenance aspect of a portfolio of properties, ensuring that client, company and statutory requirements are always met. You will triage maintenance issues in a timely manner to the correct contractor responsible for rectifying the problem. You will liaise with tenants, contractors, landlords and the client to ensure queries are completed promptly and efficiently and to pay suppliers invoices promptly.

The working hours are Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm. Once you have successfully completed your probation (6 months) we can offer hybrid working (3 days at home).

At Places for People, we prioritise safer recruitment. Therefore, a Basic DBS check is mandatory for this position. For more information please download our job profile available on our website.

More About You

Property management experience is preferred but not essential as training will be provided. The ideal applicant will have a background in customer service, be comfortable using various IT packages and have a track record of working with various stakeholders.

Experience / Skills

• Customer Service Experience
• Good IT skills
• Stakeholder engagement skills
• Time management
• Experience of working within a fast paced environment

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We offer a comprehensive benefits package with each role, including:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

What’s next?

If you meet the criteria and are ready to take the next step in your career, click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

We are committed to diversity and inclusion. We offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all, and we will provide reasonable adjustments to support your application or interview experience.

If you are a Places for People customer and need support with your application, please contact our skills and employment team at skillsemployment@placesforpeople.co.uk. If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

Safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, and our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.